Remote Quality Analyst Jobs at Teleperformance Are you passionate about turning in superb high-quality and keeping excellence in customer support? Teleperformance, a global chief in outsourcing and client revel in control, is hiring talented individuals for the location of Quality Analyst. This is a very unique possibility to join our dynamic institution at the same time as walking from the comfort of your own home.
- Job Title: Quality Analyst
- Company: Teleperformance
- Degree: Bachelor’s degree (Preferred)
- Location: Remote (Work from Home)
- Experience: Minimum 1 year of experience as a Quality Analyst in a BPO environment
- Employment Type: Full-Time, Permanent
- Salary: ₹205,810.76 – ₹450,000.44 per year
Job Overview
As a Remote Quality Analyst jobs at Teleperformance, you’ll play an important feature in ensuring the enterprise is superb using a manner of evaluating customer interactions and offering feedback to beautify overall performance. If you’re proficient in Gujarati and Marathi (each written and verbal), have a robust expertise of splendid metrics, and private at least twelve months of enjoy as a Quality Analyst in a BPO agency, this is the right possibility for you.
Key Responsibilities
- Quality Monitoring: Evaluate consumer interactions throughout various structures to ensure adherence to industrial company corporation requirements and protocols.
- Feedback and Reporting: Remote Quality Analyst jobs at TeleperformanceProvide high-quality remarks to stores to help them enhance their regular standard overall performance and meet pleasant metrics.
- Data Analysis: Analyze tendencies and patterns in customer support interactions to find out regions for improvement.
- Collaboration: Remote Quality Analyst jobs at Teleperformance Work closely with businesses to increase techniques and training programs to beautify primary terrific.
Required Skills and Qualifications
- Language Proficiency
- Must be fluent in Gujarati and Marathi (speaking, listening, and writing).
- The ability to talk successfully in one language is crucial for assessing close-purchaser interactions.
- Educational Background
- A Bachelor’s degree is desired however not compulsory if you have applicable experience.
- Experience
- Minimum 1 365 days of enjoy as a Quality Analyst in a BPO environment is needed.
- Remote Quality Analyst jobs at Teleperformance Familiarity with outstanding metrics and customer service protocols is important.
Why Work with Teleperformance?
- Remote Work Advantage: Enjoy the capacity of strolling from home, which allows you to stabilize your private and professional responsibilities without the need to go back and forth.
- Competitive Pay: We offer a competitive income package starting from ₹205,810.Seventy-six to ₹450,000. Forty-four consistent with three hundred and sixty-five days, based definitely on your experience and qualifications.
Comprehensive Benefits
Teleperformance values its personnel and gives some of the advantages, together:
- Health Insurance: Remote Quality Analyst jobs at Teleperformance Protect yourself and your family with whole health insurance.
- Provident Fund: Plan for your future with our provident fund benefits.
Work Schedule Options
- Day Shift: A to-be-had agenda for individuals who choose traditional jogging hours.
- Rotational Shifts: For those who thrive in flexible work environments.
How to Apply
- Click “Apply Now” at the venture listing.
- Redirect to our profession portal or companion internet page.
- Complete and put up the application form.
- Check your e-mail for affirmation and further commands.
Join Teleperformance Today
At Teleperformance, we don’t forget to empower our personnel and foster a way of life of excellence. As a part of our crew, you’ll have the opportunity to contribute to outstanding responsibilities and grow professionally in a supportive environment.
About Teleperformance
Teleperformance is an international chief in outsourced customer experience control, serving numerous clients at some stage in industries. With a presence in over eighty nations, we’re dedicated to handing over awesome customer service and constructing robust connections among corporations and their clients.
Join us as a Remote Quality Analyst and make a difference in international customer support!
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