- Role: Payments Program Analyst
- Location: Bengaluru, Karnataka
- Education/Qualification: Bachelor’s degree
- Years Of Exp: 2-7 Year’s
- Company: Amazon
About Amazon:
Amazon is a worldwide leader in e-trade and cloud computing, with a task to be Earth’s maximum client-centric agency. We try to offer our customers the high-quality choice, comfort, and pricing. Our numerous groups are continuously innovating to deliver a unbroken purchasing experience and cutting-edge services.
Job Description: Payments Program Analyst
As a Payments Program Analyst at Amazon, you may play a essential role in managing and optimizing Amazon’s charge programs. You will make certain the performance and effectiveness of charge strategies, analyze payment records, and guide the implementation of latest price solutions. Your contributions will at once effect the patron revel in by way of ensuring easy, steady, and seamless transactions.
Payments Program Analyst Key Responsibilities:
1.Payment Program Management:
- Oversee the daily operations of Amazon’s payment applications, making sure compliance with employer guidelines and enterprise policies.
- Monitor and analyze price tactics, identifying areas for development and enforcing answers to beautify efficiency and safety.
- Collaborate with move-useful teams together with finance, product, and engineering to assist the launch of new fee strategies and functions.
2.Data Analysis and Reporting:
- Collect, analyze, and interpret charge facts to become aware of developments, troubles, and opportunities.
- Develop and keep dashboards and reports to track fee overall performance metrics and KPIs.
- Provide actionable insights and tips based totally on records analysis to force choice-making and strategic making plans.
3.Process Optimization:
- Evaluate contemporary charge procedures and workflows, figuring out inefficiencies and regions for automation.
- Implement high-quality practices and procedure enhancements to streamline charge operations and decrease prices.
- Work closely with technology groups to broaden and test new charge tools and structures.
4.Risk Management and Compliance:
- Ensure all fee activities follow relevant legal guidelines, guidelines, and internal regulations.
- Conduct ordinary audits and chance assessments to identify capability vulnerabilities in price approaches.
- Develop and implement chance mitigation techniques to safeguard client and enterprise statistics.
5.Stakeholder Collaboration:
- Serve as a liaison between the bills group and different departments, facilitating communique and collaboration.
- Work with external price partners and carriers to manipulate relationships and solve problems.
- Provide schooling and guide to internal teams on charge-associated subjects and strategies.
6.Customer Experience Enhancement:
- Analyze consumer feedback and fee-related issues to perceive regions for improvement inside the payment experience.
- Work with customer service groups to cope with price inquiries and solve troubles promptly.
- Continuously are seeking for ways to beautify the charge revel in for customers, making sure speedy, reliable, and secure transactions.
Payments Program Analyst Requirements:
- Education: Bachelor’s degree in Finance, Business, Economics, Data Science, or a associated area. Advanced ranges (e.G., MBA, MS in Finance/Data Science) are a plus.
- Experience: 3-5 years of revel in in bills, finance, records evaluation, or software control. Experience in e-commerce or technology businesses is preferred.
- Technical Skills: Proficiency in facts analysis equipment (e.G., SQL, Excel, Python, R) and enjoy with enterprise intelligence software (e.G., Tableau, Power BI).
- Analytical Skills: Strong analytical and trouble-fixing abilities, with the potential to interpret complex data and provide actionable insights.
- Communication Skills: Excellent verbal and written verbal exchange abilities, with the capability to offer statistics and tips truly to various stakeholders.
- Project Management: Demonstrated potential to manipulate a couple of initiatives concurrently, meeting cut-off dates and retaining brilliant standards.
- Attention to Detail: Keen interest to element, making sure accuracy and precision in information evaluation and reporting.
- Team Player: Ability to paintings efficiently in a team surroundings, taking part with colleagues throughout unique features and stages.
Benefits:
- Competitive profits and overall performance-primarily based bonuses.
- Comprehensive fitness, dental, and vision coverage.
- Retirement savings plans with enterprise matching.
- Generous paid time without work and organisation holidays.
- Opportunities for professional development and profession boom.
- Employee bargain on Amazon products and services.
Application Process:
Interested candidates should publish a resume and cover letter through the Amazon careers portal. In your cowl letter, please highlight your relevant revel in and provide an explanation for why you’re obsessed with working at Amazon on this position.
Amazon is an Equal Opportunity Employer:
Amazon is devoted to a various and inclusive place of job. We do no longer discriminate based totally on race, religion, color, country wide beginning, gender, sexual orientation, age, marital popularity, veteran fame, or disability repute.
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