- Job Title: Passport Support Associate
- Company: CGI
- Location: Passport Support Associate
- Degree: An immoderate university diploma or equal is wanted; an accomplice diploma or better is favored.
- Experience: 2 – 3 Year
- Employment Type: Full-Time and Day Shift
- Salary: $23.62 a hour
Join CGI as a Passport Support Associate
About CGI
CGI Inc. (Conseillers en Gestion et Informatique or Consultants to Government and Industry) is a globally famous IT and business enterprise commercial enterprise consulting services enterprise employer, founded in 1976 and situated in Montreal, Canada. With a presence in forty global places and over 80,000 specialists, CGI gives entire IT offerings and answers to customers at some point in several sectors, collectively with authorities, healthcare, financial services, telecommunications, and utilities. Our dedication to handing over top-notch services and the use of virtual transformation has mounted us as a dependable companion for our clients internationally.
Job Overview
CGI is trying to find dedicated and element-oriented human beings to join our organization as Passport Support Associates. In this option, you can play a crucial detail in helping the processing and issuance of passports, making sure the integrity and universal performance of the passport software program manner. This role requires super organizational talents, a robust feeling of responsibility, and the energy of mind to provide tremendous customer support.
Key Responsibilities
- Application Processing
- Receive and evaluate passport packages for completeness and accuracy.
- Verify applicant facts and help documentation to ensure compliance with set-up hints and tips.
- Document Verification
- Examine and authenticate identity files, evidence of citizenship, and different required files.
- Identify and flag any discrepancies or capability fraudulent documents for comparable evaluation.
- Customer Service
- Assist and steer applicants regarding the passport software program method.
- Address inquiries and remedy problems related to software reputation, documentation requirements, and processing timelines.
- Quality Control
- Perform regular splendid tests on processed packages to ensure accuracy and adherence to suggestions.
- Implement corrective movements for recognized mistakes or discrepancies in software program processing.
- Collaboration and Coordination
- Work closely with distinctive team members and departments to ensure an easy and green workflow.
- Coordinate with authorities businesses and other stakeholders as critical to the remedy of utility-related troubles.
Qualifications and Skills
- Educational Background: An immoderate university diploma or equal is wanted; an accomplice diploma or better is favored.
- Experience: Previous revel in customer service, administrative help, or file processing is especially appropriate.
- Technical Skills:
- Proficiency in the usage of computer structures and software program program software program packages for information access and file verification.
- Familiarity with passport processing systems and tips is an advantage.
Why Join CGI?
- Career Development: CGI offers big schooling and development programs to decorate your capabilities and useful sources on your career boom. As a Passport Support Associate, you’ll have to get proper of get entry to ongoing reading possibilities and the capability for improvement within the company.
- Inclusive Work Environment: At CGI, we feel variety and foster an inclusive workplace in which really everyone’s contributions are identified and revered. You can be a part of a collaborative team that allows and encourages every great.
- Comprehensive Benefits: CGI gives a competitive compensation bundle deal, together with medical health insurance, retirement plans, paid days without paintings, and amazing employee advantages that ensure your well-being and monetary protection.
- Global Impact: By becoming a member of CGI, you could make contributions to an organization that makes a distinction on an international scale. Your paintings as a Passport Support Associate will help in facilitating the strong and inexperienced issuance of passports, helping international travel and mobility.
- Innovative Culture: CGI is dedicated to innovation and excellence. You will paint in dynamic surroundings that inspire creativity and non-prevent development, permitting you to make tremendous contributions to the organization’s achievement.
Application Process
Interested candidates are endorsed to apply via CGI’s career portal. The software program program approach includes a preliminary screening, discovered via the useful aid of interviews to evaluate your form for the position. Successful candidates will undergo whole schooling to put together his or her duties as Passport Support Associates.
Join CGI’s dedicated organization and play a vital function in assisting the passport software program software tool. Your contributions will ensure the integrity and common performance of this important issuer, assisting human beings journey and connect globally. Apply these days and embark on a worthwhile expert journey with CGI!
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