- Role: Order to cash operations associate Job in Accenture
- Experience: 0 – 1 years
- Salary: Not Disclosed
- Location: Bengaluru
- Company: Accenture
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology, and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
order to cash operations associate Job Description
What is the role of a new associate in Accenture?
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers’ queries, handling escalations and complaints of dissatisfied customers & giving the best resolutions. You will also be responsible for closing the faults and complaints within SLAs
Order to cash operations associate Job the O2C process in Accenture
The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes.
The profits of order to coins operations associated with Accenture
The average Accenture Operations Associate yearly pay in Karnataka is about ₹ four,12,550, which meets the country-wide average.
Accenture New Associate Salary
The average Accenture new Associate salary in India is ₹2.7 Lakhs for much less than 1 yr of experience to 3 years. New Associate profits at Accenture India levels among ₹1.0 Lakhs to ₹4.8 Lakhs. According to our estimates, it’s miles thirteen% extra than the average new Associate Salary in India.
.What are we looking for? Order to cash operations associate Job
- Master Data Management (MDM)
- Ability to perform under pressure
- Problem-solving skills
- Strong analytical skills
- Data Analytics
- Data Analytics and Interpretation
Data Visualization Roles and Responsibilities:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your team and your direct supervisor
- In this role, you will be given detailed instructions on all tasks
- The decisions that you make impact your work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shiftsQualificationBE
What is the order to cash interview questions
Why is the Order-to-Cash system critical for an organization?
Here, you want to speak about the significance of the O2C manner in terms of revenue generation, cash float control, patron delight, and general operational performance.
Process-Specific Questions:
What steps are concerned within the Order-to-Cash cycle?
Outline the stairs together with order entry, credit control, order achievement, shipping, invoicing, price processing, and money owed receivable control.
How do you cope with a patron dispute concerning a bill?
Discuss the everyday technique for dealing with disputes, including investigation, communique with the purchaser, decision, and compliance with-up to ensure consumer pleasure.
Technical and System-Related Questions:
What ERP structures have you ever labored with about the Order-to-Cash method?
Mention unique ERP structures like SAP, Oracle, Microsoft Dynamics, and many others., and describe your experience with their O2C modules.
How do you make sure facts are accurate and integrity during the Order-to-Cash system?
Talk approximately statistics validation strategies, ordinary audits, reconciliation tactics, and using era to hold statistics accuracy.
Problem-Solving and Scenario-Based Questions:
Describe a time when you identified and resolved a bottleneck inside the O2C manner.
Provide a selected example that highlights your analytical and problem-solving abilities, detailing the issue, the steps you took to clear up it, and the outcome.
What steps would you be taking if a large order is placed employing a brand new purchaser with a restrained credit score history?
Discuss danger evaluation, feasible credit exams, putting credit score limits, requiring in advance bills or deposits, and the way you will manage this example to mitigate chance.
Performance and Improvement Questions:
How do you degree the performance of the Order-to-Cash manner?
Mention key performance signs (KPIs) like order processing time, days sales great (DSO), invoice accuracy, collection effectiveness index (CEI), and client delight prices.
What strategies might you implement to enhance the Order-to-Cash cycle?
Discuss non-stop development tasks including process automation, worker training, stronger consumer communication, leveraging records analytics, and implementing first-rate practices.
Compliance and Risk Management Questions:
How do you ensure compliance with regulatory necessities in the Order-to-Cash procedure?
Talk approximately adherence to financial guidelines, records safety legal guidelines, audit requirements, and inner controls to ensure compliance.
What steps do you are taking to manage credit score hazards in the Order-to-Cash procedure?
Discuss credit exams, setting credit limits, monitoring client creditworthiness, and strategies to reduce awful debt.
Customer Interaction Questions:
How do you preserve correct client relationships throughout the O2C manner?
Focus on clear communication, timely resolution of problems, customized customer support, and building trust via reliability and transparency.
Describe a situation where you went above and past to ensure consumer delight within the O2C process.
Provide a specific instance, detailing the client’s issue, your movements, and how it undoubtedly impacted the purchaser’s experience.
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