Infosys Walk-In @ Bangalore on 12th Aug
Walk in at Infosys | 1 – 4 years
Join us for a stroll-in force for the “Semi Voice – Order Management” role at Infosys BPM Ltd. On August 12, 2024, in Bangalore. We invite candidates with 1 to 4 years of enjoyment within the Quote to Cash domain. Please bring copies of your updated resume, a face mask, picture ID proofs, and unique training documents. The interview will take region at Infosys BPM Limited, JP Nagar, from 09:30 AM to 12:30 PM. Ensure you check in your application preceding to attending. Don’t leave out this opportunity to boost your profession with Infosys!
Role: Semi voice -Order Management
Company: Infosys BPM
Experience: 1 – 4 years
Salary: Not Disclosed
Location: Bengaluru
Time and Venue
12th August, 9.30 AM – 12.30 PM
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase. J P Nagar, Bengaluru, Karnataka 560078 Landmark: Near Sindhoor Convention Centre
About Company
Infosys BPM Ltd., a subsidiary of Infosys Limited, is a global chief in business agency procedure control. Established in 2002, it gives integrated and transformative services across forty-two delivery facilities in 16 worldwide places, specializing in improving stakeholder enjoyment and enabling clients to navigate their digital journey efficiently.
Job Description
Infosys BPM Ltd. Invites you to participate in a walk-in pressure for the placement of “Semi Voice – Order Management” on August 12, 2024, in Bangalore. This is a unique threat for specialists with 1. Five to 4 years of experience within the Quote to Cash region to sign up for a first-rate international enterprise way control corporation.
Venue:
Infosys BPM Limited
#785, Ground Floor Axis Sai Jyoti
fifteenth Cross a hundred Feet Road, Sarakki, 1st Phase
J P Nagar, Bengaluru, Karnataka 560078
Landmark: Near Sindhoor Convention Centre
Note: There isn’t always any candidate parking facility to be had in the recruitment center area.
What to Bring:
- Candidates are required to hold the following documents at the venue:
- Two gadgets of updated CVs (difficult replica)
- Face mask
- Any picture identification proofs (PAN Card, Driving License, Voter ID card, Passport)
- Original training documents for verification (tenth, twelfth, Graduation – including semester-clever mark sheets, CMM, provisional, and original diploma)
Role Purpose:
- As a Senior Process Executive/Process Specialist, you will be answerable for:
- Processing transactions acquired from customers and partners.
- Handling partner calls and chats, and presenting resolutions to queries.
- Ensuring requests are managed inside agreed Service Level Agreements (SLAs) and maintaining awesome necessities.
- Engaging with clients to recognize their needs and translating those into artwork necessities for clients.
- Maintaining possession and responsibility for all requests.
- Collaborating with cross-useful businesses to advantage a hit client results.
Required Skill Set:
- Education: Graduate/Postgraduate in Arts or Commerce
- Experience: 1-2 years inside the Quote to Cash domain
Professional Competencies:
Client Centricity and Metric Management: Understanding of criticism coping with techniques and escalation protocols. Awareness of consumer industrial business enterprise and key strategies.
Quality and Knowledge Management: Familiarity with sizable operating techniques and the capability to illustrate a simple understanding of audit plans.
SLAs and Performance Management: Understanding of facts elements, which incorporates transactional info and SLA parameters.
Behavioral Competencies:
Customer Orientation: Strong capacity to recognize purchaser wishes and construct credibility, together with dealing with tough conditions with empathy.
High Impact Communication: Proficient in both written and verbal English for business agency communication, established in ideas and language.
Analytical Ability: Capability to interrupt issues, observe to be had solutions, and successfully cope with issues.
Additional Requirements:
- Flexibility to artwork in shifts, such as weekends and extended hours all through month-ends, quarters, or yr-ends.
- Basic working understanding of ERP structures (Oracle/SAP).
Good to Have Skills:
- Understanding of pleasant ideas.
- Experience in direct patron handling.
- Technical competency in computer capabilities and intermediate to superior MS Office abilities, in particular in MS Excel (v-research, pivot tables, formula).
- Benefits of Working at Infosys BPM
Career Development Opportunities:
Infosys BPM offers a hooked-up career path with adequate possibilities for professional growth and advancement within the corporation. Employees can decorate their competencies through non-stop getting-to-know and development applications.
Global Exposure and Diversity:
As a leading global enterprise, Infosys presents a culturally diverse painting, permitting employees to collaborate with colleagues from several backgrounds and nationalities.
Comprehensive Training and Skill Development:
Employees have access to sizable training packages designed to equip them with the vital competencies for their roles, which include technical schooling and easy skills improvement.
Health and Wellness Initiatives:
Infosys places a strong emphasis on worker well-being, providing health projects, fitness programs, and intellectual health belongings to ensure a wholesome existence balance.
Flexible Work Arrangements:
The enterprise helps flexibility in artwork hours and arrangements, selling paintings-life balance and accommodating the numerous needs of its employees.
Benefits of Working at Infosys BPM
Career Development Opportunities:
Infosys BPM gives a hooked-up career direction with enough opportunities for professional growth and development inside the organization. Employees can enhance their competencies through non-stop mastering and improvement programs.
Global Exposure and Diversity:
As a first-rate global commercial enterprise organization, Infosys offers culturally various painting surroundings, allowing employees to collaborate with colleagues from numerous backgrounds and nationalities.
Comprehensive Training and Skill Development:
Employees have to get proper access to to full-size training packages designed to equip them with the important abilties for his or her roles, on the side of technical training and gentle talent development.
Health and Wellness Initiatives:
Infosys locations a strong emphasis on employee well-being, offering fitness obligations, properly being programs, and intellectual health property to ensure a healthy work-life balance.
Flexible Work Arrangements:
The business enterprise helps flexibility in artwork hours and preparations, selling paintings-life balance and accommodating the numerous desires of its employees.
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