Job Title: Guest Relations Executive
Company: Hilton
Degree: Not specified (relevant experience preferred)
Location: Hilton Hotel (specific location will vary)
Experience: Previous experience in customer service or a similar role is advantageous
Employment Type: Full-time
Salary: ₹2.1 Lakhs to ₹3 Lakhs per year
Hilton Seeking Guest Relations Executive, a pacesetter in worldwide hospitality, is searching for a committed and professional Guest Relations Executive to ensure high-quality enjoyment for our VIP and prolonged-stay visitors. As a Guest Relations Executive, you will be the number one factor of touch for our VIP and lengthy-live site visitors, making sure that each one their needs are predicted and met. Your role can be essential in maintaining Hilton’s popularity as ta op notch tourist provider through using the usage of fostering terrific relationships with traffic and unique in departments.
What Will You Be Doing?
As a Guest Relations Executive at Hilton, you may be expected to carry out the subsequent responsibilities to the highest requirements to ensure that our visitors are welcomed, valued, and happy:
- Welcome and Greet Guests: Be the primary issue of touch for all guests stepping into the lodge foyer. Greet them warmly and direct them to the proper areas or offerings.
- VIP Guest Services: Hilton seeking Guest Relations Executive Act as the number one liaison for all VIP site visitors, making sure that their specific desires are communicated absolutely to applicable departments.
- Long-Stay Guest Support: Serve as a dedicated point of touch for prolonged-stay guests (14 days or extra), presenting help and statistics to make their lives as comfortable and exciting as feasible.
- Feedback and Complaint Resolution: Hilton seeking Guest Relations Executive Actively are trying to find feedback from visitors on a regular foundation to evaluate their revel in.
- Promotions and Upselling: Hilton seeking a Guest Relations Executive Be proactive in identifying opportunities to upsell products or services, enhancing the traveler experience while promoting hotel services subtly and respectfully.
Preferred Qualifications:
- Experience in Customer Service: Prior revel in a client through function, especially in a similar hospitality placement, is pretty ideal.
- Passion for Guest Service: A herbal enthusiasm for handing over tremendous visitor opinions, with an eager awareness of looking in advance to and meeting the dreams of all visitors.
- Technical Skills: Proficiency in resort manipulation software programs and contemporary day tools is a bonus to successfully traveling facts and verbal exchange.
What Will It Be Like to Work for Hilton?
Hilton has been at the leading edge of the hospitality agency for nearly a century, supplying a big fashion of services, which includes expensive motels, inns, and prolonged-stay suites. Our assignment is to fill the earth with the light heat of hospitality, and our Team Members are at the coronary heart of that mission.
By becoming a member of Hilton, you’ll become part of a global family that values each worker and gives opportunities to grow and be successful. We provide a supportive, inclusive, and collaborative painting environment in which you can thrive and make a significant impact each day.
How to Apply
- Click “Apply Now” at the venture listing.
- Redirect to our profession portal or companion internet page.
- Complete and put up the application form.
- Check your e-mail for affirmation and further commands.
Ready to join the Hilton group? Apply nowadays and begin a profitable profession in hospitality as a Guest Relations Executive, growing a difference in the lives of our visitors and assisting us deliver extremely good studies.
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