Genpact Mega Virtual Drive in Bengaluru for the Process Developer – Order to Cash (Collections) position. Date: 18 December 2024, Time: 11:30 AM – 1 PM. Location: Virtual (Zoom). Ideal for B.Com graduates with 2-five years of revel in collections and cash applications.
- Role: Process Developer – Order to Cash (Collections)
- Location: Bengaluru
- Company: Genpact
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Experience: 2 – 5 years
- Job Type: Full Time
Genpact Mega Virtual Drive in Bengaluru Details:
Date: 18 December 2024
Time: 11:30 AM to 1 PM
Zoom ID: https://genpact.zoom.us/j/2020262622
About Genpact:
Genpact is a worldwide expert offerings company with over 125,000 personnel throughout 30+ countries. It focuses on virtual operations, facts, technology, and AI answers, serving Fortune Global 500 businesses. Driven by using innovation and agility, its goals are to create lasting prices and rework corporations even as pursuing a global that works better for human beings.
Genpact Mega Virtual Drive in Bengaluru Job Overview:
The Process Developer – Order to Cash (Collections) role at Genpact includes managing collections, resolving unidentified coins issues, and ensuring accurate cash software. Responsibilities include making a series of calls, reconciling patron accounts, and resolving disputes. Ideal applicants have a commerce history (B.Com), outstanding English verbal exchange talents, and enjoy worldwide voice techniques, or BPO, that specialize in efficient customer service and operations.
Job Responsibilities:
1. Collections ProceMake
- ea series of calls to customers.
- Email, fax, or mail tough copies of invoices upon request.
2. Cash Application:
- Identify and clear up unidentified coins troubles.
- Manage to give up-to-cease cash application procedures.
- Perform DRR (Daily Receipt Reconciliation) appropriately and on time.
3. Customer Issue Resolution:
- Follow up on client/inner disputes.
- Coordinate across departments to clear up queries.
4 . Reconciliation & Reporting:
- Reconcile orders to fit customer books.
- Validate and procedure credit or debits for series/refund.
Qualifications:
Minimum Qualifications:
- Graduate in Commerce (B.Com).
- Relevant experience in collections coins utility tactics.
Preferred Qualifications:
- Excellent English communication abilties (verbal & written).
- Experience in global voice processes or BPO.
Key Skills Required:
- International Voice Process
- Collections & AR Calling
- Debt Collection & Payment Collections
- Cash Applications
- Customer Service & Credit Collections
- International BPO Experience
Contact & Company Details:
- Company Website: www.Genpact.Com
- Address: Genpact Building, DLF City, Sector 53, Gurgaon, Haryana.
Benefits:
- Competitive Salary & Incentives
- Health Insurance & Wellness Programs
- Flexible Work Environment
- Learning & Development Opportunities
- Career Growth & Promotion Pathways
- Employee Assistance Programs
- Diverse & Inclusive Workplace
- Recognition & Rewards for Performance
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