Flipkart Hiring Work From Home | ₹46,516–₹69,774 a month | Part-time

Flipkart is hiring for a Remote Web Chat Assistant feature. This component-time characteristic calls for a minimum of three years of customer service. Responsibilities encompass responding to purchaser inquiries, offering product facts, and resolving troubles via Internet chat. Candidates ought to be impartial, adaptable, and proficient in the usage of net chat systems. Benefits encompass far-off artwork flexibility, journey possibilities for education, and becoming a member of bonus. Flipkart promotes a collaborative and supportive paintings surroundings and values variety and inclusion. Apply by way of August 12, 2024, through GrabJobs. For greater statistics, go to Flipkart’s career internet web page.

Role:  Web Chat Assistant

Company: Flipkart 

Location: Work From HomeRemote Mumbai, Maharashtra 

Salary: ₹46,516–₹69,774 a month

Work Type: Part-time

Qualification: No Degree Mentioned

Job Description

Flipkart is hiring a Web Chat Assistant for a far-off, thing-time function. Candidates need to have as a minimum three years of customer support experience. Key duties encompass responding to patron inquiries, offering product data, and resolving problems via Internet chat. Ideal applicants are impartial, adaptable, and proficient with net chat structures. Benefits embody ways flung artwork flexibility, education-associated tour opportunities, and a becoming a member of bonus. Flipkart fosters a collaborative and inclusive painting environment. Apply with the resource of August 12, 2024, on GrabJobs. For greater information, go to Flipkart’s career page.

Flipkart, a leading e-commerce corporation, is seeking a Remote Web Chat Assistant to join our crew in Chennai, Tamil Nadu. This component-time, Associate-stage characteristic requires at least 3 years of experience in customer support or an associated situation.

Web Chat Assistant Responsibilities

• Customer Inquiries: Respond to consumer inquiries and provide aid via Internet chat immediately and professionally.
• Product Assistance: Assist clients with product statistics, order fame, and other questions or problems they’ll have.
• Issue Resolution: Troubleshoot and resolve client issues quickly, escalating complicated instances to the right group of individuals at the same time as important.
• Customer Interaction: Maintain a pleasant and useful mindset while interacting with customers to ensure pleasant enjoyment.
• Process Improvement: Collaborate with the team to enhance customer service procedures and offer remarks on consumer traits and commonplace issues.
• Performance Metrics: Meet key overall performance indicators (KPIs) related to reaction instances, client pleasure, and backbone costs.

Requirements

• Autonomy: Hardworking and independent with the potential to work autonomously in a far-flung place.
• Adaptability: Strong adaptability capabilities to navigate changing purchaser conditions and technology structures.
• Teamwork: Excellent teamwork competencies to collaborate successfully with colleagues and aid group contributors.
• Experience: Previous revel in customer support or a related subject for at least 3 years.
• Communication: Strong written conversation abilities and interest in detail.
• Technical Proficiency: Proficiency in the usage of net chat systems and customer service software programs.

Web Chat Assistant Benefits

Remote Work Flexibility: Enjoy the capacity of working from the consolation of your house.

Travel Opportunities: Opportunities for travel for training or organization-constructing events.

Joining Bonus: Receive a joining bonus upon correctly onboarding with Flipkart.

Flexible Work Arrangements: Employees enjoy alternatives for aways-flung paintings contemplating a better paintings-life balance.

Career Development: Flipkart offers big schooling programs, mentorship, and possibilities for the professional boom.

Health and Wellness: Comprehensive scientific medical health insurance plans, well-being applications, and admission to fitness centers manual personnel’ ordinary well-being.

Employee Discounts: Staff get hold of reductions on Flipkart merchandise, providing significant savings on a huge range of gadgets.

Inclusive Culture: Flipkart fosters a severe and inclusive workplace, ensuring all employees feel valued and revered.

Application Deadline:

The closing date to apply for this function is August 12, 2024. If you meet the requirements and are interested in becoming a member of our dynamic institution at Flipkart, please take a look earlier than the reduced office. We stay up for reviewing your software and potentially welcome you as a Remote Web Chat Assistant in our Chennai workplace.

How to Apply:

To practice, go to GrabJobs and position up your application. You will probably notified if shortlisted for the technique.

Apply Now

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