Cognizant walk in interview in Navi Mumbai for more than one throughout various domain names. Available positions encompass Business Analyst and Tech Support Executive. Ideal candidates ought to have relevant revel in, robust technical abilities, and first-rate problem-fixing skills. Bring updated resumes, and applicable files for instant attention.
- Role: Multiple Positions
- Location: Navi MumbaiÂ
- Company: CognizantÂ
- Salary: Not Disclosed
- Qualifications: Any Graduate or PostgraduateÂ
- Employment Type: Full Time, Permanent
About Cognizant:
Cognizant is a global professional services business enterprise that specializes in virtual transformation, technology, consulting, and operations. Founded in 1994 and centered in Teaneck, New Jersey, Cognizant leverages its deep enterprise information to help customers navigate the complexities of the virtual age. The company serves a diverse variety of sectors, collectively with healthcare, finance, production, and technology, supplying progressive solutions that energy efficiency and decorate consumer reports.Â
(1) Business Analyst Job Description:
Business Analyst: Cognizant seeks candidates with a sturdy analytical heritage to help in statistics-driven desire-making techniques. Ideal applicants must have experiance in requirement collecting and documentation.
Responsibilities:
1. Requirements Gathering:
- Collaborate with stakeholders to recognize the organization’s dreams and file requirements.
- Facilitate workshops and conferences to acquire sensible and non-sensible necessities.
2. Analysis and Documentation:
- Analyze commercial organization strategies and workflows to become privy to regions for development.
- Create certain practical specs and documentation for stakeholders.
3. Data Analysis:
- Utilize information analytics gadgets to interpret records developments and provide actionable insights.
- Develop reviews and dashboards for powerful selection-making.
4. Stakeholder Management:
- Act as a liaison among technical groups and business business enterprise devices to ensure alignment.
- Manage relationships with key stakeholders to facilitate powerful communication and collaboration.
Qualifications:
Bachelor’s Degree:
- A diploma in Business Administration, Information Technology, Computer Science, or an associated area.
- Master’s Degree (Optional):
- An MBA or Master’s in a relevant area can be favored, mainly for senior roles.
Certifications (Preferred):
- Business Analyst Certification (e.g., CBAP, CCBA).
- Agile or Scrum certifications can be an brought benefit.
Skills:
1. Analytical Skills:
Strong analytical and trouble-solving competencies to evaluate complicated enterprise conditions and provide answers.
2. Communication Skills:
Excellent verbal and written communique talents to supply information clearly and efficiently to various stakeholders.
3. Technical Proficiency:
- Familiarity with data analytics equipment (e.g., SQL, Excel, Tableau).
- Understanding of software program improvement methodologies (Agile, Waterfall).
4. Project Management Skills:
Basic knowledge of task manipulation principles to assist in monitoring project timelines and deliverables.
5. Business Knowledge:
Understanding of organization-specific traits and practices applicable to the economic organization area.
(2) Tech Support Executive Job Description:
Tech Support Executive: The corporation is also hiring tech aid experts to assist clients with troubleshooting troubles. Strong communication skills and a simple record of IT assist structures are crucial.
Responsibilities:
1. Customer Assistance:
- Provide a first-level technical guide to customers via smartphone, email, or chat.
- Assist clients in troubleshooting hardware and software program application issues.
2. Issue Diagnosis:
- Identify, diagnose, and treat technical problems right away and efficiently.
- Use diagnostic tools and strategies to evaluate and clear up issues.
3. Documentation:
- Maintain centered records of client interactions and technical troubles.
- Update the understanding base with solutions for unusual problems encountered.
4. Escalation Management:
- Escalate unresolved problems to better-level technical guides or applicable departments.
- Follow up with clients on unresolved issues to make certain pleasure.
Qualifications:
Bachelor’s Degree:
A diploma in Computer Science, Information Technology, or an associated area is frequently preferred.
Technical Certifications (Preferred):
- Certifications that consist of CompTIA A+, ITIL, or Microsoft Certified Professional (MCP) can be beneficial.
- Familiarity with networking ideas and equipment.
Skills:
1. Technical Proficiency:
- Strong data of computer structures, networks, and software program programs.
- Knowledge of running structures (Windows, macOS, Linux) and troubleshooting techniques.
2. Communication Skills:
- Excellent verbal and written verbal exchange abilties for clear interaction with customers.
- Ability to explain technical ideas in easy terms.
3. Problem-Solving Skills:
- Strong analytical capabilities to diagnose troubles and boom powerful answers.
- Ability to assume significantly below strain and remedy troubles speedy.
4. Customer Service Orientation:
- Strong determination for customer satisfaction and a proactive approach to problem-fixing.
- Ability to deal with hard conditions and remain calm under pressure.
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