- Job Title: Client Servicing Executive
- Company: OneDigital
- Degree: Any Graduate Can Apply
- Salary: $98,234 a year
- Location: Chicago, IL 60601
- Experience: +2 years of experience
Company Overview:
OneDigital is a first-rate employer in the virtual advertising and marketing industry, focusing on imparting modern answers to clients in numerous sectors.
With a focus on turning in extraordinary service and using consequences, we’re dedicated to assisting organizations obtain their desires within the ever-evolving digital panorama.
Job Description: Client Servicing Executive
As a Client Servicing Executive at OneDigital, you will play a critical function in building and maintaining strong relationships with our clients. You will function as the primary factor of touch for clients, record their goals, and make sure the successful delivery of our services.
Your capacity to speak efficaciously, manipulate tasks efficiently, and exceed customer expectations could be crucial to your achievement in this role.
Key Responsibilities:
- Client Relationship Management: Build and nurture relationships with customers via manner of know-how their company goals, demanding situations, and possibilities. Serve as a relied-on guide and endorse for customers in the organization.
- Project Coordination: Coordinate with inner teams, together with creative, technical, and marketing departments, to ensure the timely and hit shipping of projects. Manage task timelines, budgets, and resources efficaciously.
- Client Communication: Communicate frequently with clients to offer updates on challenge development, deal with any problems or issues, and accumulate remarks. Act as a bridge between clients and inner organizations to ensure smooth and powerful conversations.
- Strategy Development: Collaborate with customers to expand strategic plans and digital advertising strategies that align with their goals and goals. Provide insights and tips primarily based on agency fine practices and market trends.
- Campaign Management: Oversee the execution of virtual advertising campaigns, which encompass marketing, social media, electronic mail advertising and marketing, and search engine advertising/SEM projects. Monitor advertising campaign universal performance, study data, and optimize strategies to maximize effects.
- Performance Analysis: Track and examine key overall performance metrics to assess the effectiveness of advertising campaigns and initiatives. Prepare evaluations and displays to percent insights with clients and stakeholders.
- Client Retention: Identify opportunities for upselling and bypass-promoting extra services to offer customers. Proactively cope with any problems or troubles to make certain consumer pleasure and retention.
- Market Research: Stay informed approximately employer inclinations, aggressive panorama, and rising technology to provide strategic recommendations to clients. Conduct market studies and analysis to turn out to be conscious of new opportunities for employer increase.
Qualifications and Skills:
- Bachelor’s degree in Marketing, Business Administration, or associated area.
- 1+ years of experience in client servicing or account management, preferably in the virtual advertising and marketing organization.
- Strong communique, negotiation, and interpersonal capabilities.
- Proven track report of constructing and retaining customer relationships.
- Excellent task manipulation and organizational capabilities.
- Proficiency in digital advertising and marketing gadgets and structures.
- Analytical thoughts-set with the capability to interpret facts and make data-driven selections.
- Creative trouble-fixing abilities and a proactive technique for client management.
- Ability to thrive in a short-paced, dynamic environment and adapt to converting priorities.
Benefits:
- Competitive salary and overall performance-based incentives.
- Comprehensive health and well-being blessings bundle.
- Opportunities for professional development and career advancement.
- Collaborative and supportive work environment.
- Work-existence stability projects and flexible work preparations.
How To Apply:
If you are captivated by digital advertising and thrive in a consumer-going via feature, we need to hear from you! Join our organization at OneDigital and take your career to the following level. Apply now and be a part of a dynamic and modern business enterprise that is shaping the future of virtual advertising and marketing.
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