Caratlane Hiring Jewellery Consultant | Full–time Opportunity

Jewellery Consultant | Full–time

Founded in 2008, CaratLane’s undertaking is to democratize jewelry using making it accessible to a broader goal market. Over the past thirteen years, CaratLane has ended up being considered certainly one of India’s top e-trade structures, establishing a hundred sixty-five stores throughout the u. S .. In July 2016, CaratLane joined forces with Tanishq, India’s fundamental earrings emblem, through strategic funding via Titan Company, furthering their assignment to make lovely rings on hand to everybody.

Role: Jewellery Consultant

Company: Caratlane 

Work Type: Full–time

Education: No Degree Mentioned

About Company

CaratLane is hiring for the Jewellery Consultant position in Udaipur. This function is right for freshers and skilled individuals in retail or save sales. As a Jewellery Consultant, you’ll greet and help walk-in clients, guide them through their shopping for revel in, and deal with inventory takes to hold earnings ground requirements. Proficiency with the POS device is critical for processing transactions correctly. It would help if you were dedicated to patron satisfaction, resolving any issues, and demonstrating awesome communication and listening skills. Experience in retail income is high quality, but a strong willingness to research and help clients is vital.

Job Description:

A Jewellery Consultant assists clients in selecting jewelry based totally on their alternatives, supplying expert recommendation on patterns, substances, and traits. They force income, make sure product presentations are attractive, keep stock, and offer outstanding after-sales aid to decorate the purchasing revel in, making sure purchaser pride and brand loyalty.

Responsibilities:

Customer Interaction: Greet and welcome all stroll-in customers, supplying steering and assistance throughout their visit.

Sales Floor Maintenance: Participate in inventory takes, make sure earnings ground requirements are maintained, and perform everyday duties to supply a remarkable purchasing enjoy.

Transaction Management: Understand and efficiently use the POS tool to manage transactions and take care of patron inquiries.

Customer Service: Demonstrate strength of will to patron pride via addressing worries and resolving issues right away.

Learning and Adaptability: Freshers with actual communication abilities who are eager to observe and understand how chain shops carry out are advocated to use.

Sales Experience: If you’ve got experience in retail maintaining earnings, utilize your knowledge to handle customers effectively.

Skills: Strong promoting abilities, terrific communication, and listening abilities, information of jewelry, customer support abilities, and recordkeeping.

Key Roles:

Customer Engagement: Greet and interact with clients, understanding their possibilities and imparting custom-designed recommendations on jewelry.

Sales: Drive profits by using recommending appropriate jewelry pieces and upselling greater products or services.

Inventory Management: Ensure the showroom is nicely stocked, and organized, and the jewelry portions are displayed attractively.

Product Knowledge: Stay updated on jewelry dispositions, styles, and specs of various merchandise.

After-Sales Support: Address patron queries, assist with maintenance, and exchanges, and provide first-rate after-earnings company to decorate consumer delight.

Essential Skills:

Salesmanship: Ability to close sales and meet or exceed sales desires.

Communication: Strong verbal communique to bring product facts and engage with clients.

Customer Service: Prioritize patron delight with a pleasant and beneficial mindset.

Jewellery Knowledge: Understand numerous kinds of rings, substances, stones, and craftsmanship.

Attention to Detail: Ensure accurate product records and word any product defects or problems.

Teamwork: Collaborate successfully with the crew to create a nice buying revel in.

Problem-fixing: Handle consumer concerns or troubles professionally and offer quick resolutions.

Time Management: Efficiently control time among serving customers and high-quality extraordinary duties.

Negotiation: Offer competitive pricing, discounts, or programs to close offers without compromising profitability.

Technology Skills: Familiarity with POS systems, CRM software, and primary computer literacy for managing transactions and patron facts.

Education and Qualifications:

High School Diploma: Basic academic requirement for getting entry into sales roles.

Bachelor’s Degree (favored): A diploma in Retail Management, Marketing, or Business Administration may be effective.

Certification in Jewellery Design (non-compulsory): Adds cost and credibility inside the region.

Diploma in Gemology: Provides technical knowledge about gemstones and valuable metals.

Certification in Customer Service: An identified qualification in customer support practices.

Retail Sales Training: Completion of income and retail-unique guides is useful.

Basic Computer Skills Certification: Proficiency in using sales software program applications and coping with digital bills.

Product Training: Specific education within the jewelry enterprise, regularly provided by employers.

Communication and Soft Skills Training: Enhances interplay with clients and co-people.

Experience in Retail Sales: Previous paintings experience in a jewelry keep or retail surroundings is regularly favored.

Benefits at CaratLane

Career Advancement: Opportunities for expert increase and development within a Chief Rings logo.

Employee Discounts: Enjoy great discounts on a wide variety of jewelry merchandise.

Comprehensive Training: Receive particular education on earring products and retail operations.

Supportive Work Environment: Be a part of a crew that values customer service and worker pride.

Dynamic Company Culture: Work with a well-installation logo mentioned for its modern-day technique to the jewelry market.

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