Tech Mahindra Job Vacancy in Mumbai for a UK Chat/Voice Process Position in Malad West, Mumbai. This full-time opportunity gives a revenue of ₹2.7 5-4.5 LPA. Open to candidates with 1-6 years of experience; graduation isn’t always required. Join an international leader in IT offerings and increase your career. Apply now to be a part of a dynamic and profitable crew!
- Role: UK Chat/Voice Process
- Company: Tech Mahindra Limited
- Location: Malad West, Mumbai
- Salary: ₹2.75-4.5 Lacs P.A
- Qualifications: Graduation Not Required
- Experience: 1 – 6 years
- Job Type: Full Time
About Tech Mahindra:
Tech Mahindra Limited is a leading multinational technology enterprise, offering IT services and enterprise technique outsourcing (BPO) solutions. Headquartered in India, it affords modern solutions in regions like digital transformation, consulting, and engineering. Known for its strong attention to patron-centricity, Tech Mahindra serves clients globally, handing over current technology and extremely good customer service throughout numerous industries.
Tech Mahindra Job Vacancy in Mumbai Job Description:
Tech Mahindra Limited is hiring for the position of Customer Support Executive within the UK Chat/Voice Process at their Malad West, Mumbai workplace. The role involves handing over tremendous customer support via chat and voice interactions, primarily for UK customers. Requirements include a minimum 6of months of revel in in international chat/voice approaches and robust communique abilties in English.
Tech Mahindra Job Vacancy in Mumbai Responsibilities:
- Provide high-quality customer service via chat and voice interactions.
- Address and solve client inquiries successfully.
- Ensure high purchaser pleasure by delivering correct information.
- Handle international chat/voice procedures with prompt resolutions.
- Meet excellent and overall performance requirements in conversation.
- Understand and align with UK customer expectations.
- Maintain professionalism in all purchaser interactions.
- Collaborate with the group to improve your career fine.
Qualifications & Skills:
- Education: Minimum HSC or equal.
- Experience: At least 6 months in an International Chat/Voice Process.
- Communication Skills: Strong written and verbal communique in English, with a focal point on UK customer expectancies.
- Typing Skills: Typing speed of 40 WPM with 19% accuracy.
Preferred Key Skills:
- International BPO exposure.
- Blended Process Enjoy (Chat + Voice).
- Expertise in Email, Chat, and Voice Support.
Work Conditions:
- Office-based total role at Malad West, Mumbai.
- Rotational shifts and rotational offs.
- Positive and inclusive work surroundings.
Who Can Apply:
- Candidates are captivated by handing over exceptional patron stories.
- Former employees (eligibility problem).
- Applicants assemble the qualifications and the relevant experience.
Contact Information:
HR Contact: Pratiksha Jadhav
Phone/WhatsApp: 9136481200
Tech Mahindra Job Vacancy in Mumbai Benefits:
- Transportation Facility: Provided within exact obstacles.
- Career Advancement: Opportunities for professional increase and development.
- Inclusive Work Environment: Positive, diverse, and supportive place of work culture.
- Rotational Shifts: Flexible working hours with rotational shifts and offs.
- Permanent Employment: Full-time, everlasting function supplying process protection.
- International Exposure: Work with UK customers, gaining global experience.
- Skill Development: Enhance communication and customer support capabilities.
- Competitive Compensation: Attractive salary bundle and blessings.
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