Sutherland Direct Walk in Interview in Chennai for freshers interested in Voice and Non-Voice Customer Support roles. The interviews are scheduled from December 10th to 16th, between 11:00 AM and 2:00 PM, at Gateway Office Park, Perungalathur. Candidates have to own brilliant verbal exchange competencies and be instantaneous joiners.
- Role: Customer Support Roles (Voice and Non-Voice)
- Location: Chennai
- Company: Sutherland
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Experience: 0Â –Â 4Â years
- Job Type: Full TimeÂ
Sutherland Direct Walk-in Interview Event Details:
Dates: 10th December – 16th December
Time: 11:00 AM – 2:00 PM
Gateway Office Park, A1, Ground Floor, Perungalathur, Chennai
Landmark: Opposite to Railway Station
Contact: Divya (9384663108)
Email to Send Resumes: Divya.Kumari1@sutherlandglobal.Com
Open Positions:
- International Voice Process
- Non-Voice Process (Email and Chat Support)
About Sutherland:
Sutherland is a worldwide virtual transformation enterprise with over 35 years of know-how in turning in excellent purchaser and worker reviews. Combining AI, automation, and human-centered design, Sutherland gives revolutionary solutions across industries. Known for its sturdy employee way of life, it makes a specialty of BPO services, customer service, and advanced analytics to power measurable commercial enterprise results and customer pleasure.
Sutherland Direct Walk in Interview Job Description:
The Customer Support roles at Sutherland include supplying help to clients of a global e-commerce platform via voice, e-mail, and chat help. Candidates will handle queries, solve problems professionally, and ensure purchaser satisfaction. Open to freshers and skilled people, the position requires tremendous verbal exchange competencies, rotational shift availability, and a willingness to work from the office in Chennai.
Job Responsibilities:
- Provide customer service for a worldwide e-commerce platform.
- Assist clients via e-mail and chat communication.
- Address and resolve purchaser queries professionally and efficiently.
- Maintain incredible care standards in all interactions.
- Handle more than one client inquiry simultaneously in a well-timed manner.
- Ensure correct and clear verbal exchanges with customers.
- Document customer interactions and observe-usasuccessfully.
- Collaborate with the team to improve provider techniques.
Preferred Candidate Profile:
Education Qualifications:
+2 / 3-year Diploma / Graduates in any circulation (No backlogs)
Experience:
Freshers or skilled applicants (1-3 years)
Skills Required:
- Excellent verbal and written verbal exchange talents
- Strong grammatical abilities
- Customer-centric technique
Availability: Immediate joiners are the most effective
Shift Timings: Rotational shifts with 2 days of weekly off
Sutherland Direct Walk-Interview Process:
- HR Round
- Operations Manager Round
Additional Information:
- This is a Work-from-Office role
- Mention HR Divya on top of your resume whilst attending the walk-in interview
Key Skills Preferred:
- Excellent verbal and written conversation skills in English
- International BPOrevelsl in (desired but not obligatory)
- Proficiency in Email and Chat Support
Benefits of Working at Sutherland:
- Competitive revenue package.
- Opportunity to work with an international leader in digital transformation.
- Comprehensive education packages for skill enhancement.
- Exposure to international consumer processes.
- Rotational shifts with 2 weeks for paintings-existence balance.
- Career boom opportunities in the BPO area.
- Inclusive and worker-pleasant work culture.
- Permanent, full-time employment.
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