Start Your Full Time Career at Amex, At Amex GBT, all qualified candidates can be taken into consideration without regard to race, gender, disability, or other protected characteristics. The corporation is dedicated to offering equal employment opportunities and reasonable accommodations for people with disabilities. If you’re obsessed with the venture of Amex GBT and believe you will be a super match for the role, do not hesitate to apply—even in case you don’t meet every unmarried requirement. You are probably exactly what they’re searching for!
Role: Specialized Travel Consultant (Amex GBT Ovation)
Company: American Express Global Business Travel
Location: New York, NY
Work Type: Remote, Full-time
Salary: $20 – $35 an hour
Start Your Full Time Career at Amex GBT
Are you enthusiastic about excursions and customer service? Do you enjoy fixing problems, imparting progressive solutions, and working in collaborative surroundings? If so, Amex GBT (American Express Global Business Travel) may additionally moreover have the first-rate full-time possibility to be able to begin your career adventure. As an international leader in agency excursion control, Amex GBT offers a supportive environment wherein you can grow professionally and make an impact within the journey corporation. Here’s the whole lot you need to understand about the Full-Time Job Opportunities at Amex and a way to begin your adventure.
Full Time Job Opportunities at Amex
Amex GBT is searching for specialized travel professionals to join their group. These full-time positions are best for folks who thrive in exclusive-touch provider environments and are organized to ebook adventure for some of the commercial enterprise organization’s maximum prestigious customers. As a Specialized Travel Consultant, you’ll work from the comfort of your house even offering tremendous carrier to organization business customers who require bespoke excursion answers.
Roles and Responsibilities:
Booking Domestic and International Travel: You will set up every man or woman and institution travel, from flights to hotels, making sure the very satisfactory best of carrier for customers.
Providing Travel Expertise: As a trusted consultant, you’ll use your understanding of the journey enterprise to provide customers with splendid alternatives, making sure they adhere to organization guidelines and get the most out of their business company journeys.
Proactive Service Delivery: This feature is ready more than clearly answering calls. You’ll proactively count on and cope with customer needs, ensuring a continuing and inexperienced adventure experience.
Communication Across Multiple Platforms: Effective communication is crucial for this function. You’ll have interaction with clients via mobile phone, messaging systems, email, and once more-office structures to make sure that each data is handled effectively.
Team Collaboration: While operating independently, you could moreover collaborate with other group members to fulfill account-specific desires, which include patron pride, carrier metrics, and adherence to tour recommendations.
What Amex GBT is Looking For: Skills and Qualifications
Essential Skills and Experience:
Travel Industry Knowledge: You want to have earlier enjoyment of the tour, specifically employer commercial company excursion. Sturdy expertise in fares, ticketing guidelines, and inns can be key to your success.
Native GDS Expertise: Proficiency in Global Distribution Systems (GDS) like Sabre is needed. Your statistics in using GDS devices toe-book adventures is an important part of turning in rapid and efficient to clients.
Attention to Detail: As an adventure consultant, making sure that everyone’savel preparations are booked efficiently and on time is important. Attention to element will make sure that customers’ excursion plans move smoothly.
Customer Service Excellence: You want to be enthusiastic about turning an excessive stage of customer service. Anticipating consumer desires, resolving problems independently, and supplying a “white-glove” car care are the cornerstones of this role.
Strong Communication Skills: Whether written or verbal, you want to efficiently communicate with clients to make certain that their goals are met and their expectations are passed.
Problem-Solving Abilities: Being capable rapidly and efficaciously when problems raises crucial in the fast-paced worldwide of tour.
Educational Requirements:
Although there’s no strict degree requirement for this function, having revel in within the tour enterprise, agency journey, or airline reservations is favored. Statistics of tour rules and familiarity with the GDS device will substantially decorate your candidacy.
Work Schedule and Compensation
The role is a complete-time feature with a bendy agenda. However, applicants must be prepared to paint 12 PM to 9 PM Eastern Time, Monday to Friday. This schedule is designed to offer the most extraordinary providers to clients at some pinpoint tremendous time zones.
The US national hourly salary for this position levels from $20.00 to $35.00 in line with the hour, counting on elements like revel in, place, and the complexity of the characteristic. In addition, Amex GBT offers an annual overall performance-based incentive, profitable employees for his or her contributions, and overall performance at a few degrees in the year.
Benefits: More Than Just Pay
- Health Insurance: Comprehensive plans that cover fitness, dental, and vision coverage.
- Parental Leave: Support for employees expanding their families via paid parental leave.
- Adoption Assistance: Resources and financial help for personnel pursuing adoption.
- Tuition Reimbursement: Access to instructional assistance to maintain developing your abilties.
- Travel Perks: Enjoy discounted excursion offers from essential groups, which incorporate flights, inns, cruises, and automobile leases.
- Wellbeing Resources: Mental fitness and emotional assist assets for you and your instant circle of relatives.
- Retirement Programs: Savings plans to help you prepare for your destiny.
- Global Learning Platform: Access to over 20,000 courses, control education, and internal project openings.
Encouraged to Apply: Fair Chance for All
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