Philips Recruitment of Remote Service Engineer based in Bengaluru, Karnataka. The role includes providing faraway technical assistance for its scientific devices, troubleshooting troubles, and ensuring the green operation of the system. You will carry out diagnostics, manual clients on repairs, and coordinate with on-website teams as wanted. A bachelor’s diploma in engineering or an associated area is needed, at the side of sturdy trouble-solving and verbal exchange abilties.Â
- Role: Service Engineer
- Location: Bengaluru, KarnatakaÂ
- Company: PhilipsÂ
- Salary: Not Disclosed
- Qualifications: Â Bachelor’s degree in engineering or a related field
- Job Type: Full–time
About Philips:
Philips is a worldwide chief in health technology, committed to enhancing lives via innovative answers in healthcare. With a venture to decorate the property of billions, the company specializes in handing over significant improvements in scientific generation, private health, and related care. Employing over eighty,000 individuals internationally, it fosters a way of life of motive and collaboration, driving efforts to address complex fitness-demanding situations. Committed to sustainability and social obligation, Philips’s goals are to create a more healthy society through impactful innovations and partnerships.
Job Description:
Philips seeks a Remote Service Engineer to help clients proactively monitor the PACS setup base. Responsibilities include troubleshooting hardware and software program issues, offering first-rate customer support, and maintaining robust verbal exchanges. The role requires flexibility for 24/7 shifts, technical know-how in operating structures, virtualization, and networking, and a dedication to turning in revolutionary health technology answers.
Service Engineer Responsibilities:
- Customer Support: Develop a provider-minded technique in all aspects of hassle escalation. Building sturdy relationships with clients is essential to supplying pinnacle-notch service.
- Technical Troubleshooting: Provide faraway analysis and troubleshooting for hardware (compute, storage, community) and application troubles. This consists of resolving working machine mistakes, addressing utility malfunctions, and assisting various IT components.
- Shift Flexibility: The function calls for flexibility to work in shifts, which includes nights, as part of a 24/7 assist model.
- Ongoing Learning: Stay up to date on the latest technical traits and organizational techniques that may impact your role and contribute to its success.
Required Skills and Qualifications:
- Excellent Communication: Strong verbal and written communique abilties are vital, which include the capability to prepare concise reviews and documents. Active listening is likewise key to information purchaser troubles.
- Operating Systems Knowledge: Hands-on enjoy with purchaser and server operating systems, specifically in troubleshooting and resolving OS-related troubles. Familiarity with report structures (e.g., NTFS) and Microsoft Message Queuing is vital.
- Virtualization: In-intensity know-how of industry-popular virtualization technology, including VMware ESXi and Microsoft Hyper-V. You have to also have reveled in VMFS and ESXi configuration.
Why Join Philips?
Joining Philips’ approach being part of a team that is devoted to making a superb distinction globally. Its project is to enhance 2.Five billion lives every 12 months by turning in revolutionary healthcare answers. As a Remote Service Engineer, you will be without delay contributing to this project by ensuring that important medical systems remain operational, supporting hospitals and healthcare experts to supply the fine feasible care to their sufferers.
Benefits of the Remote Service Engineer Position at Philips:
- Hybrid Work Model: Flexible work arrangement allows employees to work at home and the office, enhancing work-life stability.
- Career Development: Opportunities for expert growth and advancement via training and skill development packages.
- Health and Wellness Programs: Access to well-being initiatives, fitness resources, and guides for bodily and intellectual well-being.
- Innovative Work Environment: Engage in present-day health generation projects that undoubtedly impact lives globally.
- Diversity and Inclusion: Join a diverse workforce that values particular views and fosters an inclusive culture.
- Employee Assistance Programs: Resources for non-public and professional demanding situations, which include counseling and aid services.
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