- Job Role: Strategic Account Director
- Salary: $130,000 – $237,500 a year
- Location: New York, NY
- Company: Microsoft
- Qualifications: Bachelor’s diploma
- Experience: 5+years
ABOUT MICROSOFT
Microsoft is one of the global’s leading era agencies, recognized for its innovations in software, hardware, and cloud answers. Founded in 1975 using Bill Gates and Paul Allen, it has grown into a worldwide powerhouse with a broad variety of services and products. Its flagship products consist of the Windows running device, Microsoft Office suite, and the Azure cloud platform.
Microsoft is likewise a primary participant in AI, gaming (via Xbox), and productiveness solutions, offering gear that empowerss groups and people to gain more. The organization has a strong dedication to sustainability, variety, and corporate responsibility, aiming to create lasting impact via technological improvements. Headquartered in Redmond, Washington, Microsoft operates in over 190 international locations and continues to shape the future of generation with a focal point on innovation and digital transformation.
Job Description: Strategic Account Director
Position Overview: The Strategic Account Director (SAD) is a senior management role responsible for overseeing and dealing with high-value accounts and ensuring the lengthy-term achievement of purchaser relationships. The SAD will lead efforts to recognize customer desires, power revenue boom, and preserve an excessive degree of patron pride. The role entails working carefully with internal teams to supply tailor-made answers that meet purchaser goals, whilst also figuring out new possibilities for enterprise expansion.
Key Responsibilities:
Client Relationship Management
- Serve as the number one point of contact for excessive-profile and strategic money owed, constructing and retaining sturdy, lengthy-lasting relationships.
- Act as a dependent consultant, ensuring that customers’ enterprise goals are met and passed.
- Manage normal verbal exchange with clients, making sure transparency, addressing worries, and presenting proactive updates on development and challenge timelines.
Strategic Planning and Consultation
- Collaborate with customers to understand their commercial enterprise demanding situations and expand customized, high-effect techniques that align with their desires.
- Conduct business critiques and in-depth wishes exams to become aware of opportunities for increase and development.
- Provide expert insights and steerage to clients, assisting them leverage the corporation’s services or products to drive measurable business outcomes.
Revenue Growth and Account Development
- Identify new business opportunities inside present money owed and work to make bigger careerofferings.
- Lead negotiations for brand new contracts and renewals, ensuring profitability and value advent for both parties.
- Drive cross-sell and upsell possibilities, leveraging the company’s portfolio of solutions to maximize account capability.
Team Leadership and Collaboration
- Lead move-purposeful teams, running intently with sales, advertising and marketing, product, and aid teams to deliver seamless customer answers.
- Provide mentorship and steering to junior account managers, ensuring they have the assets and guidance to succeed.
- Collaborate with internal stakeholders to ensure the shipping of extremely good services and answers that meet or exceed consumer expectations.
Performance Tracking and Reporting
- Develop and maintain purchaser performance dashboards to track the fitness and development of accounts.
- Measure the effectiveness of account techniques and regulate tactics as vital to make certain success.
- Provide everyday reviews to leadership regarding account overall performance, boom, and any emerging risks or possibilities.
Market Intelligence
- Stay knowledgeable about industry tendencies, market conditions, and competitive landscape.
- Leverage marketplace intelligence to offer innovative solutions and enhance customer cost.
Qualifications:
- Bachelor’s diploma in Business, Marketing, or a related subject (MBA desired).
- 5+ years of experience in account control, strategic consulting, or a related subject, with at least 3 years in a management function.
- Proven track document of using revenue growth and handling high-fee money owed.
- Strong interpersonal, negotiation, and verbal exchange competencies.
- Ability to think strategically and execute with precision.
- Exceptional trouble-fixing abilities and the ability to navigate complicated client desires.
- Experience in coping with and mentoring groups.
Why Join Us?
As a Strategic Account Director, you may have the possibility to work with a number of the most interesting customers, form strategic solutions, and make a right away impact on the corporation’s growth. If you are enthusiastic about constructing lasting client relationships and riding commercial enterprise fulfillment, we encourage you to use it.
Click Here to Apply Now
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