Genpact, a worldwide expert services organization listed at the NYSE, is undertaking a Mega WALK-IN force for Customer Service roles that specialize in non-voice assistance (Hindi + English) on 30th July 2024 in Hyderabad. This event gives a notable opportunity for clean graduates to join a leading business enterprise that transforms Fortune Global 500 organizations through deep business enterprise and enterprise know-how, digital operations services, and an understanding of information, technology, and AI.
Role: Non-Voice
Experience: From 0 to 2 years (s) of experience
Salary: ₹ Not Disclosed by Recruiter
Location: Hyderabad
Company: Genpact
Time and Venue
30th July, 11.30 AM – 1.30 PM
Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Genpact Mega WALK-IN Drive for Customer Service: Non-Voice Roles (Hindi+English)
Date: 30th July 2024
Time: eleven:30 AM – 2:00 PM
Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Languages Known: Hindi + English
Graduation: Any graduate (except Law)
Shifts: Flexible with any shift
Company Overview
Genpact has a body of people of over hundred twenty-five,000 employees at some stage in more than 30 international locations. The company prides itself on its hobby, entrepreneurial agility, and determination to develop lasting fees for customers. It aims to foster an international that works better for the human beings it serves through leveraging its abilities in facts, generation, and AI. Genpact’s assignment is to shape destiny and supply impactful effects for main organizations.
Genpact Walkin Drive
Join Genpact’s stroll-in pressure on the thirtieth of July 2024 in Hyderabad for non-voice customer service roles. Open to freshers, this possibility requires skill ability in Hindi and English. Responsibilities include offering resolutions, reviewing content cloth, and supplying insights to enhance assist. Flexible shifts are to be had, such as weekends. Bring three copies of your resume, three passport-sized pix, an actual Aadhar card, and a couple of copies. Genpact values range and inclusivity, presenting dynamic work surroundings without discrimination. Don’t pass over this threat to begin your career with a primary worldwide professional services organization.
Role and Responsibilities
Candidates who are part of the non-voice customer support roles may be responsible for:
Providing Resolutions: Maintain nice requirements in resolving customer queries and problems.
Content Review: Analyze content and offer resolutions based on set pointers.
Trend Recognition: Identify patterns and raise problems in a well-timed manner.
Insight Sharing: Offer insights to decorate consumer guide.
Policy Adherence: Understand and adhere to techniques and rules thoroughly.
Qualifications
Minimum Qualifications:
- Eligibility: Freshers are welcome to use.
- Language Proficiency: Ability to talk, have a look at, and recognize Hindi and English.
Preferred Qualifications:
Probing and Analytical Skills: Effective at probing and know-how purchaser troubles.
Customer-Centric Approach: Analytical abilities with a focus on patron satisfaction.
English Proficiency: Excellent written English skills with a neutral accessory.
Flexibility: Ability to work flexible schedules, together with weekend shifts.
Important Information:
Candidates are required to carry the subsequent documents to the stroll-in power:
Updated Resumes: 3 copies.
Passport Size Photographs: 3 copies.
Original Aadhar Card: 1 replica.
Aadhar Card Copies: 2 copies.
Equal Opportunity and Diversity:
Genpact is dedicated to growing dynamic and inclusive artwork surroundings. The corporation is an equal possibility organization and considers applicants for all positions without discrimination primarily based on race, coloration, religion, sex, age, countrywide beginning, citizenship, marital repute, navy/veteran reputation, genetic statistics, sexual orientation, gender identification, or incapacity. The agency values diversity, respect, integrity, purchaser attention, and innovation.
Scam Alert:
Genpact does now not price fees to approach activity packages. Candidates should be aware of scams requiring them to buy ‘starter kits,’ pay utility prices, or purchase devices or training. All candidates want to go to Genpact’s reliable website or its social media pages on LinkedIn, X, YouTube, and Facebook for accurate records about the hiring machine.
Industry and Employment Details:
- Industry: BPO / Call Centre
- Department: Customer Success, Service & Operations
- Role Category: Non-Voice
- Employment Type: Full-Time, Permanent
By becoming a member of Genpact, applicants become part of an ahead-questioning business enterprise devoted to transforming the business panorama through current answers and continuing pursuit of excellence.
Top 5 Benefits of Working at Genpact
Career Growth and Development: Genpact offers enough opportunities for expert increase with schooling programs, potential development workshops, and smooth career progression paths.
Inclusive Work Environment: The employer values range and inclusivity, growing a dynamic place of job that respects and embraces one-of-a-type perspectives and backgrounds.
Health and Wellness Programs: Comprehensive health benefits, inclusive of scientific, dental, imaginative, and prescient coverage, together with well-being projects to aid personnel’s physical and intellectual well-being.
Work-Life Balance: Flexible work schedules, in conjunction with alternatives for remote paintings and sundry shift timings, assist personnel in maintaining a healthful paintings-life stability.
Employee Recognition and Rewards: Genpact recognizes and rewards employee contributions through several recognition applications, bonuses, and normal performance incentives.
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