Firstsource Mega Walk in Drive for Freshers in Chennai (Navalur) for the role of Customer Success, Service & Operations. Open to applicants with a Bachelor’s Degree and no previous revel in. This is a full-time opportunity with competitive earnings and growth capacity. If you are a recent graduate, apply now to join a main international outsourcing agency!
- Role: Customer Success, Service & Operations
- Location: Chennai( Navalur )
- Company: Firstsource Solutions Ltd
- Salary: Not Disclosed
- Qualifications: Bachelor’s Degree
- Experience: 0 years
- Job Type: Full Time
Firstsource Mega Walk in Drive Details:
Dates: 11th December – 12th December 2024 (Monday to Friday).
Time: 10:30 AM – 1:30 PM.
Venue: 5th floor, 4th block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navalur, near AGS Bus Stop, Chennai – 603103.
Contact Person: Subitsha – 8248574072 (WhatsApp)
About Firstsource Solutions Ltd:
Firstsource Solutions Ltd. Is a main worldwide provider of business procedure control (BPM) services, focusing on enhancing purchaser reviews via revolutionary answers. With a “Digital First, Digital Now” approach, it simplifies complex strategies for customers throughout industries. Known for combining era with a human touch, Firstsource prioritizes worker well-being, upskilling, and handing over operational excellence to its global consumers.
Firstsource Mega Walk in Drive Job Description:
The Customer Success, Service & Operations – Other position at Firstsource Solutions Ltd. Entails handling consumer interactions in an International Non-Voice Process. Ideal for freshers, it calls for robust verbal exchange, comprehension, and typing talents. Candidates paint night shifts from the workplace, making sure of first-rate customer support. Open to graduates from non-technical streams, this full-time function gives exposure to global operations and expert increase opportunities.
Responsibilities:
- Handle patron inquiries and provide support in a non-voice manner (e.g., chat, electronic mail).
- Ensure first-rate customer service and delight.
- Maintain correct facts access and processing.
- Collaborate with crew participants to remedy patron problems.
- Meet productiveness and pleasant goals.
- Work bendy night time shifts as in keeping with the enterprise necessities.
- Adhere to employer guidelines and tips for customer interplay.
Eligibility Criteria:
Educational Qualifications:
- UG: BA, B.COM, B.SC, BBA, BBM, Diploma in any specialization.
- Not Eligible: PG Graduates & BE/B.Tech Graduates.
- Work Experience: 0 years (Freshers).
Required Skills:
- Excellent communication competencies (written and verbal).
- Strong listening and comprehension capabilities.
- Good typing speed and accuracy.
- Problem-solving and troubleshooting competencies.
- Ability to paint beneath stress and meet targets.
- Flexibility to work in night time shifts.
- Teamwork and collaboration.
- Attention to detail and record accuracy.
Key Skills Required:
- Excellent communication capabilities.
- Strong listening and comprehension capabilities.
- Proficiency in typing capabilities.
Required Documents:
- PAN Card or Aadhaar Card (Original and Xerox).
- Updated Resume with “Anbu HR” as a reference on top.
Firstsource Mega Walk in Drive Benefits:
- Skill Development: Training in new technologies and customer support strategies.
- Career Growth: Opportunities for internal promotions and role advancements.
- Flexible Shifts: Night shift paintings with flexibility.
- Employee Wellness: Focus on physical, economic, and mental well-being.
- Work Environment: Supportive and collaborative group subculture.
- Global Exposure: Experience in international approaches.
- Full-Time Employment: Permanent, solid job with blessings.
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