Capgemini Hiring Technical support voice process, We are looking for dedicated applicants for the position of Technical Support Engineer with experience in International Voice. This role is right for individuals with a ancient beyond in technical guide, at the side of revel in managing voice and internet channels. Applicants need to have a college diploma in any movement, though undergraduate qualifications also are ideal.
Role: Technical Support Voice Process at Kolkata
Company: Capgemini
Experience: 0 – 1 years
Salary: 1-2.75 Lacs P.A.
Location: Kolkata
Capgemini Hiring Technical support voice process
Capgemini is an international leader in consulting, era offerings, and virtual transformation. The organization operates in over 50 countries and is understood for offering an extensive range of services collectively with cloud, IT consulting, and outsourcing. Capgemini’s interest in fostering innovation and its sturdy determination to worker increase and development make it a desired organization in the era zone. The organization gives an inclusive artwork environment that encourages career development, continuous learning, and ability improvement.
Job Description
This function includes supplying technical assistance for a worldwide voice method in Kolkata. The candidate should have enjoyed troubleshooting Windows OS and have terrific communication competencies. The function requires managing purchaser inquiries, solving technical troubles, and turning in awesome customer support. Rotational shifts are presented with cab centers, and the area is a 6-month settlement. This opportunity is proper for graduates and undergraduates trying to input the IT useful resource business enterprise.
Role Requirements:
Experience: Experience within the technical aid industry, especially in international voice strategies, is obligatory.
Technical Knowledge: Candidates need to have understanding associated with the installation, configuration, and protection of Windows working systems.
Education: Graduates and undergraduates are eligible for this role.
Skills and Qualifications:
Communication Skills: Strong written and verbal communication skills are vital, due to the fact the location entails interacting with worldwide customers.
PC Skills: Demonstrated information of software and related hardware. Good PC abilities are critical to deal with purchaser problems efficiently.
Analytical Skills: Candidates ought to own strong analytical talents to understand and treatment technical issues.
Customer Service: Exceptional customer support capabilities are required to offer a first-rate enjoy for users seeking out assist.
Problem Solving: Ability to resolve troubles and paintings successfully in ambiguous situations. Problem-fixing competencies are important to find out and cope with the root motive of technical troubles.
Time Management: Excellent time manage talents to prioritize duties efficaciously and meet closing dates.
Attention to Detail: A excessive degree of interest to element and accuracy is needed to ensure all consumer issues are addressed effectively.
Job Details:
Salary: The earnings furnished is competitive and in step with industry requirements.
Shift: The function includes rotational shifts, which calls for flexibility from the applicants.
Transportation: Cab facilities might be supplied for easy commute during shifts.
Contract: The function is a 6-month settlement foundation, which can be extended primarily based mostly on performance and organization necessities.
How to Apply:
Interested applicants are advocated to attain out to Senior HR, Geetha K, for additonal records.
Contact Number: 9611446226
Email: Please ship your up to date CV to geetha@crownsolution.Com.
Job Location: Kolkata
This is an interesting possibility for candidates looking to gain worldwide technical help enjoy. The feature gives arms-on reading and provides a platform to increase key competencies for a profession in IT help and customer service.
Benefits at Capgemini
Career Growth Opportunities: Capgemini offers non-prevent mastering packages and profession development alternatives.
Work-Life Balance: Flexible jogging hours and supportive paintings lifestyle to make certain work-life stability.
Comprehensive Benefits Package: Includes health insurance, retirement plans, and nicely being applications.
Diversity and Inclusion: Capgemini is devoted to fostering an inclusive place of business.
Global Exposure: Opportunities to work on international tasks and collaborate with organizations global.
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