Telecaller Agent Job at Opportunity Flipkart | Great Opportunity

As a Telecaller Agent Job at Flipkart, you could play a crucial function in using income and enhancing client pride by appealing to customers over the phone. Your primary responsibilities encompass delivering persuasive income pitches, supplying actual product statistics, addressing consumer inquiries, and resolving any troubles. This far-flung function offers the strength to artwork from any vicinity, making it an excellent opportunity for those seeking out artwork-life stability. Leveraging your high-quality conversation and interpersonal abilities, you will assist promote Flipkart’s services and products, contributing notably to the agency’s earnings goals and client retention efforts.

Role: Telecaller Agent

Company: Flipkart 

Salary: ₹14K–₹24K a month

Work Type: Full–time

Education: No Degree Mentioned

Telecaller Agent Job at Flipkart 

As a Telecaller Agent at Flipkart, you may interact with clients to sell and sell products over the telephone. Your primary duties include handing over persuasive sales pitches, addressing consumer inquiries, and offering high-quality customer service. You’ll work remotely, leveraging your communique and income capabilities to fulfill goals and enhance client delight. This characteristic gives the power to artwork from anywhere, making it a splendid possibility for those looking for stability among artwork and private lifestyles. Your contributions will play an important function in using Flipkart’s profits and purchaser engagement efforts.

About Company

Flipkart, actually one of India’s essential e-trade systems, has revolutionized the retail industry with its large kind of products and services. Founded in 2007, Flipkart offers the whole thing from electronics and fashion to groceries and domestic essentials. Known for its client-centric method, innovative generation, and massive shipping network, Flipkart presents a continuing look enjoyed by hundreds of thousands of clients at some stage in America. The agency continues to amplify its offerings and beautify its offerings, maintaining its characteristic as a trusted and desired online shopping for vacation spots in India.

Job Description for Telecaller Associate

SquadStack: India’s biggest far-off telesales market.

Mission: Leveraging AI and current technology to redefine the telesales commercial enterprise organization.

Role Overview:

Position: Telecaller Associate.

Client: Flipkart, a number one call in Indian e-alternate.

Work Environment: Remote, providing flexibility and artwork-lifestyles balance.

Goal: Revolutionizing income for Flipkart through progressive telesales strategies.

Key Responsibilities:

Customer Interaction: Engage with capability and gift customers over the telephone.

Sales Pitch: Deliver compelling income pitches to convert leads into clients.

Product Knowledge: Maintain entire statistics of Flipkart’s products and services.

Customer Support: Address purchaser inquiries and remedy issues effectively.

Data Management: Accurately report purchaser interactions and profits data within the CRM device.

Skills and Qualifications:

Communication Skills: Excellent verbal verbal exchange talents in Hindi and English.

Persuasion Skills: Ability to persuade and convince customers to make purchases.

Customer-Centric Approach: Prioritize customer pride and provide personalized solutions.

Tech-Savvy: Comfortable with the use of CRM software applications and different digital systems.

Adaptability: Quick to conform to new profit techniques and marketplace dispositions.

AI and Technology Integration:

AI Tools: Utilize AI-pushed gear to beautify income usual overall performance and overall performance.

Data Analytics: Leverage information analytics to benefit insights into customer conduct and alternatives.

Automation: Automate repetitive obligations to focus on excessive-rate consumer interactions.

Training and Development:

Onboarding Program: Comprehensive schooling software application to familiarize new hires with organization employer strategies and customer products.

Continuous Learning: Opportunities for non-stop gaining knowledge of and development through workshops and e-analyzing modules.

Mentorship: Access to mentors for steerage and resources in expert growth.

Performance Metrics:

Sales Targets: Achievement of monthly and quarterly income goals.

Customer Satisfaction: High client satisfaction scores and fine comments.

Efficiency: Efficient coping with calls and nicely timed follow-ups.

Data Accuracy: Accuracy in recording consumer records and income information.

Career Growth Opportunities:

Career Path: Clear career development direction with possibilities for selling to senior roles.

Skill Enhancement: Regular skills enhancement programs to keep up with enterprise requirements.

Leadership Roles: Potential to transport into leadership roles based totally on typical overall performance and enjoyment.

Work Culture:

Remote Work: Flexibility to paintings from anywhere in India.

Inclusive Environment: Inclusive and numerous artwork manner of lifestyles.

Collaboration: Collaborative painting surroundings with ordinary corporation interactions.

Recognition: Recognition and rewards for first-rate common performance.

Benefits at Flipkart

Health and Wellness: Comprehensive scientific medical insurance coverage for employees and their families. Access to well-being packages, fitness lessons, and mental health assistance.

Work-Life Balance: Flexible walking hours and faraway artwork alternatives. Generous paid day off and parental depart guidelines.

Professional Growth: Continuous learning opportunities via education packages and workshops. Clear career development paths with possibilities for advancement.

Employee Discounts: Special discounts on Flipkart services and products for personnel. Exclusive get entry to earnings and promotional events.

Collaborative Work Environment: Inclusive and numerous place of work lifestyle. Regular team-constructing sports activities sports and social occasions to foster collaboration and camaraderie.

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