Flipkart Recruitment of Back Office Support Specialist | Remote | Apply

Flipkart Recruitment of Back Office Support Specialist for remote (work-from-home) positions, to be had both Full-time and part-time. Responsibilities consist of handling administrative tasks, updating databases, processing orders, and coordinating with various departments to mensureclean operations. The ideal candidate needs to own robust organizational skills, interest in detail, and skillability with workplace software programs. Excellent verbal exchange and time-control abilties are important. The position gives an income variety of $20 to $30 in keeping with hours, imparting a flexible possibility to work remotely at the same time as helping Flipkart’s returned-office capabilities.

• Job Title: Back Office Support Specialist
• Company: Flipkart
• Location: Remote (Work from Home)
• Job Type: Full-time/Part-time
• Salary Range: US$20–US$30 hour

About Flipkart:

• Leading E-commerce Player: Flipkart is a distinguished entity in India’s e-commerce place, identified for its revolutionary strategies and dynamic work way of life.
• Commitment to Service Quality: The enterprise organization strives to supply notable issuers with great operational efficiency at some point of its various features.

Role Overview:

• Crucial Support Role: The Back Office Support Specialist is quintessential to ensuring smooth inner operations.
• Focus Areas: This role emphasizes administrative guidance, statistics getting the right of entry, and conversation with stakeholders to enhance the effectiveness of Flipkart’s lower-back workplace operations.

Key Responsibilities:

1. Data Entry and Management

• Accuracy and Efficiency: Perform accurate and efficient statistics access responsibilities.
• Database Maintenance: Regularly replace and maintain databases to make certain facts integrity.

2. Documentation Processing

• Verification Support: Assist in the processing and verification of documentation.
• Compliance Assurance: Ensure all activities follow organizational guidelines and techniques.

3. Customer Support

• Query Handling: Address purchaser queries and troubles through e-mail and chat.
• Professional Responses: Provide nicely timed and expert responses to decorate client pride.

4. Reporting

• Report Generation: Generate and look at reports to resource operational selection-making.
• Identifying Improvements: Highlight regions for improvement primarily based mostly on file findings.

5. Collaboration

• Cross-Departmental Work: Collaborate with numerous departments to facilitate seamless workflows.
• Operational Issue Resolution: Collaboratively address any operational problems.

6. Confidentiality Maintenance

Data Security: Maintain confidentiality and safety of sensitive facts.

Adherence to Guidelines: Comply with facts and safety rules.

Required Skills and Qualifications:

1. Education

• Minimum Requirement: A high college diploma or equal is needed.
• Preferred Qualifications: Additional qualifications in management or related fields are remarkable.

2. Technical Proficiency

• Software Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant software program software.
• Familiarity with CRM: Familiarity with CRM structures and place of business control software program is favored.

3. Communication Skills Written and Verbal Skills: Excellent written and verbal conversation abilities are vital.

4. Organizational Skills

• Attention to Detail: Strong organizational skills with a keen interest in elements.
• Task Management: Ability to work independently and control more than one task correctly.

5. Problem-Solving

Proactive Approach: Strong hassle-solving skills with a proactive technique for resolving troubles.

6. Experience

• Relevant Experience: 1-2 years of experiance in again workplace guide or an administrative role, ideally in e-commerce or retail.
• Remote Work Experience: Experience walking remotely or in a virtual team setting is beneficial.

Working Hours:

Flexible Schedule: Flexible working hours are to be had.

Standard Requirements: A well-known forty-hour workweek is needed, with particular hours determined via industrial corporation wishes and group necessities.

Knowledge, Skills, and Abilities:

• Analytical Skills: Strong analytical and facts management abilties.
• Adaptability: Ability to conform fast to new software applications and eras.
• Customer Service Focus: Excellent customer service capabilities geared towards imparting top-notch support.
• Deadline Management: Capability to work under strain and meet deadlines in a fast-paced environment.
• E-trade Understanding: Understanding of e-trade operations and backend processes.

Benefits:

• Competitive Salary: Competitive pay with normal overall performance-based total incentives.
• Health Coverage: Comprehensive medical insurance insurance.
• Flexible Work Arrangement: Flexible artwork timetable with faraway work alternatives.
• Professional Development Opportunities: Opportunities for career improvement and boom.
• Employee Discounts: Access to numerous worker discounts and perks.

Why Join Flipkart?

• Innovative Environment: Being part of a first-rate e-change organization known for its innovation and dynamic way of life.
• Impactful Work: Enjoy the advantages of running from domestic at the equal time as contributing to great projects.
• Supportive Workplace: Experience a collaborative work environment with increased opportunities.
• Diversity and Inclusion: Join a crew that values diversity, inclusion, and employee well-being.

Apply Now

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