Walk-In Interview in Mumbai
For freshers, Sutherland career in Mumbai works as a great entry point to create communication, problem-solving, and technical skills while working with international customers.
- Job Role: International Voice Process Mumbai
- Company Name: Sutherland
- Experience Required: 0 – 3 years
- Salary: 1-3.5 Lacs P.A.
- Job Location: Mumbai
Job Description: Job for Freshers
If you are a major global business process outsourcing (BPO) company looking to kick-start your career in one of the companies, then Sutherland Career in Mumbai is a great opportunity. The company is conducting a walk-in interview in Mumbai for freshers, providing exciting job roles, a competitive pay package, and a platform to learn and grow in a professional environment.
About Sutherland
Established in 1986, Sutherland Global Services is a major digital transformation and BPO company headquartered in Rochester, New York. With operations in more than 40 countries, including India, Sutherland provides end-to-end customer experience, technical support, counseling, and back-office solutions. In India, Sutherland has offices in cities such as Chennai, Hyderabad, Kochi, Bangalore, and Mumbai, where it offers various career opportunities for freshers and experienced professionals. The company is known for its employee-friendly work culture, career development opportunities, and global customer risk.
Eligibility Criteria
- Graduate or Graduate (any section).
- 12th pass candidates can also apply for the role of entry-level.
- Age limit: minimum 18 years.
- Experience: Freshers are highly encouraged; Former BPO experience is an advantage, but not mandatory.
- Work Authority: Candidates must be legally eligible to work in India.
Job Roles in Sutherland Career in Mumbai
- Customer Assistance Associate: Handling customer questions through calls, emails, or chats.
- Technical assistance executive: Assisting customers with technical issues related to software, hardware, or network.
- Back-office executive: Data entry, documentation, and managing backend procedures.
- Sales/telecommunication colleagues: Promoting products or services for potential customers.
Key Responsibilities
- Interact with customers professionally and politely.
- Resolve queries promptly and provide appropriate solutions.
- Handle customer accounts, billing, and service-related issues.
- Maintain accurate records of interactions.
- Meet daily, weekly, and monthly performance targets.
- Uphold company values and follow compliance policies.
Walk-In Interview Details
- Date: 25 August – 30 August,
- Time: 12.00 PM – 7.00 PM
- Venue: Thane-Belapur Road, Arioli, Mumbai – 400708
Required Skills
- Excellent communication skills (English, Hindi, or regional language).
- Good listening and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Customer-centric attitude with patience and empathy.
- Willingness to work in rotational shifts, including night shifts.
- Ability to handle pressure and meet deadlines.
Salary and Benefits
- Average salary for freshers: ₹ 2.2 LPA – ₹ 3.5 LPA.
- Experienced professionals: and may vary from 4.5 LPA depending on the salary role and experience.
- Display-based incentives.
- Health insurance.
- Transport facilities.
- Paid leaves and career development programs.
Interview preparation tips
- Research the company: Learn about Sadherland’s services, customers, and values.
- Polish communication skills: Practice speaking confidently in English.
- Prepare general interview questions.
- Professional dress: Wear a formal dress to create a positive first impression.
- Take the required documents: Re-start, passport-shaped photos, IDproofoof and an educational certificate.
- Be confident and positive: Stay eye contact, smile, and be calm during the interview.
Why choose Sadherland Career in Mumbai?
- Global risk by working with international customers.
- Opportunities for career development and promotion.
- The flexible work environment and auxiliary team culture.
- Training programs to improve professional and technical skills.
- Attractive salary with performance-based incentives.
FAQS
Q1. Is Sutherland good for freshers?
- Yes, Sutherland is a great platform for freshers to develop customer service, communication, and technical skills when working with global customers.
Q2. Do I need a pre-BPO experience to participate in a walk-in?
- No, pre-experience is not mandatory. Freshers are encouraged to apply.
Q3. What is the dress code for an interview?
- A formal dress is recommended for a walk-in interview.
Q4. What documents should I take for a walk-in?
- Updated resume, ID proof, passport-size photograph, and educational certificate.
Q5. Does Sadherland provide training for freshers?
- Yes, Sutherland provides extensive training to candidates before handling live procedures.
Q6. Can graduates apply for a Sutherland career in Mumbai?
- Yes, undergraduates and even 12th pass candidates can apply for some entry-level roles.
Apply Now, Here
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