Walk-In Drive in Bangalore for Freshers: Are you looking for an exciting career opportunity within the BPO region? Firstsource is undertaking a Walk-In Drive in Bangalore for Freshers and skilled specialists for International Voice roles. This is a first-rate risk to kickstart your profession with a chief global organization technique manipulate organization.
- Role: International Voice
- Company: Firstsource
- Experience: 0 – 5 years
- Salary: 50,000-2.25 Lacs P.A.
- Location: Bengaluru
About Careers at Firstsource
Firstsource Solutions Limited is a first-rate worldwide issuer of customized Business Process Management (BPM) offerings. With over two a long time of experience, Firstsource specializes in delivering progressive and digitally enabled solutions across industries which including banking, financial services, healthcare, telecommunications, and media. The enterprise is known for its strong awareness of customer experience, operational excellence, and digital transformation. With a presence in India, the us, the UK, and the Philippines, Firstsource gives a dynamic art work environment with enough increase possibilities.
Job Description: Walk-In Drive in Bangalore for Freshers
The International Voice function at Firstsource includes handling patron queries, supplying assist, and ensuring a seamless client enjoy for global clients. This characteristic is ideal for humans with strong verbal exchange abilities and a artwork-centric approach. The Freshers Walk-In Drive in Bangaloran fart-centrica wonderful opportunity for those looking to build a career in the assistance industry. With roles in the International Voice approach, competitive salaries, and a supportive work surroundings, Firstsource gives a superb platform for expert boom.
Key Responsibilities:
- Customer Interaction: Handle inbound and outbound calls from international customers.
- Query Resolution: Assist clients with their inquiries, proceedings, and career requests.
- Product/Service Support: Provide accurate records approximately services and products.
- Data ManagementManaging growth, client statistics, and updating databases as required.
- Compliance: Adhere to corporate guidelines and relevant requirements.
- Upselling/Cross-Selling: Promote more products or services at the same time as relevant.
- Feedback Handling: Escalate complex troubles to the relevant departments.
Key Skills Required
- Excellent Communication: Fluent in English with an unbiased accent and top grammar.
- Customer Service Skills: Ability to deal with customer queries professionally.
- Problem-Solving: Quick thinking to clear up customer troubles successfully.
- Multitasking: Capable of handling calls even as updating data.
- Patience & Empathy: Ability to deal with irate clients with persistence.
- Technical Proficiency: Basic information about laptop systems and CRM software programs.
Education & Qualifications
- Minimum Qualification: Graduation in any discipline (twelfth pass candidates can be taken into consideration for a few roles).
- Preferred Qualification: A diploma or a diploma in Business Administration, Communications, or associated fields.
- Certifications: Any certification in customer support or BPO schooling is a plus.
Experience Required
- Freshers: Eligible to apply (zero years of enjoy).
- Experienced Candidates: Up to five years of enjoy in customer support or BPO roles.
Job Location
The Walk-In Drive in Bangalore for Freshers is being held at the Firstsource workplace in Bengaluru. Selected applicants might be operating from the business enterprise’s Bangalore office.
Benefits of Working at Firstsource
Competitive Salary: Earn between ₹50,000 to ₹2.25 Lacs in line with annum based totally on experience.
Career Growth: Opportunities for promotions and capacity development.
Global Exposure: Work with international customers and enhance your expert talents.
Training Programs: Regular education instructions to develop conversation and technical competencies.
Work-Life Balance: Flexible shifts and employee-friendly suggestions.
Employee Benefits: Health insurance, overall performance bonuses, and incentives.
Positive Work Environment: Supportive organization tradition and employee engagement sports.
How to Apply for the Firstsource Walk-In Drive?
- Check Eligibility: Ensure you meet the schooling and skill requirements.
- Prepare Your Resume: Highlight relevant abilities and enjoy.
- Walk-In Details: Attend the stress at the specified location in conjunction with your resume and ID evidence.
- Interview Process: Be organized for a voice and verbal exchange evaluation conducted through HR spherical.
How to Apply: Click on the Apply Link Below⇓
Apply Now, Here
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