Virtual Assistant at American Express| Full–time
Virtual Assistant at American Express, American Express is looking for devoted humans to fill the placement of Virtual Assistant, imparting part-time and full-time opportunities. In this far-flung function, you can offer extraordinary customer support via various channels together with electronic mail, chat, and contact. Your duties consist of managing patron money owed, performing administrative obligations, and taking details with agencies to remedy problems. Strong communication abilties, a hobby to detail, and talent in MS Office are critical. American Express emphasizes a customer-centric approach and enables ongoing training to ensure your achievement in delivering top-notch issuer.
Role: Virtual Assistant
Company: American Express
Location: Remote jobs
Salary: $20–$30 an hour
Work Type: Full–time
Education: No Degree Mentioned
Virtual Assistant at American Express
Join American Express as a Virtual Assistant and turn out to be part of a renowned financial services employer devoted to superb customer support. In this position, you could deal with customer inquiries and manipulate debts from a much placing, presenting solutions and beneficial aid. Strong organizational skills, problem-solving talents, and wonderful communication in English are important for fulfillment. American Express offers flexibility in painting hours and values variety and inclusion in its hiring practices. Training and ongoing guide could be furnished that will help you excel in handing over incredible issuer to clients.
About Company
American Express, established in 1850, is a globally recognized financial offerings organization regarded for its self-control to customer support excellence. The business corporation offers some products and services, which include credit score gambling playing cards, rate gambling cards, and tour-associated services, serving hundreds of thousands of customers globally. With a sturdy emphasis on innovation and purchaser-centric solutions, American Express is devoted to fostering a numerous and inclusive workplace. The business corporation values employee improvement and presents giant training applications, making sure that crew members are organized to fulfill consumer desires efficiently. Join American Express to be part of a legacy built on take into account and brilliant company.
Responsibilities
Customer Support: Respond to patron inquiries through e-mail, chat, or cell phone, presenting correct information and solutions.
Account Management: Assist in dealing with purchaser bills, which incorporates setup, protection, and updates.
Administrative Tasks: Perform information get admission to, file schooling, and document preservation.
Collaboration: Work with move-beneficial teams to resolve patron problems and enhance techniques.
Product Knowledge: Stay up to date with services and products to better serve clients.
Customer Experience: Ensure awesome agency and a pleasant revel in every interplay.
Qualifications
Communication Skills: Excellent verbal and written communication abilities in English.
Organizational Skills: Strong hobby to detail and organizational capabilities.
Computer Proficiency: Proficiency in MS Office Suite and other laptop packages.
Time Management: Ability to work independently and control time correctly in a faraway place.
Customer-Centric Mindset: Commitment to turning in pinnacle-notch service and solving issues professionally.
Additional Information
Training and Support: Ongoing schooling and resources are probably provided for success within the function.
Diversity and Inclusion: American Express encourages packages from applicants of all backgrounds.
Flexible Work Hours: The feature offers the potential to pick out between detail-time and whole-time hours.
Application Process
Interested applicants are invited to use it online.
American Express values a customer-centric technique and excellence in issuer delivery.
Benefits at American Express
Flexible Work Arrangements: Options for component-time or whole-time paintings in far-flung surroundings.
Comprehensive Training: Ongoing schooling and manual to ensure worker fulfillment in their roles.
Diversity and Inclusion: A dedication to fostering a numerous body of workers and inclusive tradition.
Career Development: Opportunities for professional boom and development inside the corporation.
Health and Wellness Programs: Access to applications that promote employee well-being and art work-lifestyles stability.
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