Technical Solutions Engineer: Zoho is searching for a skilled Technical Solutions Engineer to sign up for its dynamic crew in Massachusetts. This full-time job inside the USA gives a great opportunity to work with modern technology, even as assisting customers with innovative solutions. Will work alongside experienced experts, gaining exposure to monetary audits, system reviews, and fact evaluation.
- Role: Technical Solutions Engineer
- Company: Zoho
- Location: Massachusetts
- Salary: $90,000 – $150,000 a year
- Work Type: Full-time
About Careers at Zoho
Zoho is a globally recognized technology organisation that gives a whole suite of enterprise software programs. Founded in 1996, Zoho has grown into one of the maximum trusted names in cloud-primarily based solutions, serving heaps and heaps of clients throughout hundreds of global locations. The organisation is a concept for its contemporary merchandise in CRM, productivity, finance, HR, and IT control. Zoho fosters wayer of life of creativity, independence, and long-term increase. Unlike conventional company environments, Zoho emphasizes workwell-being, non-stolearning knowledge of, and a flat organizational form. With offices worldwide, Zoho offers thrilling careers at Zoho for experts trying to make an impact in the tech industry.
Job Description: Full-time Jobs in the USA
As a Technical Solutions Engineer, you will be the bridge between customers and Zoho’s technical groups. Your role involves troubleshooting, supplying technical assistance, and ensuring seamless integration of products into customer structures. You will work carefully with profits, engineering, and product teams to deliver extremely good purchaser reports. If you’re passionate about era and patron fulfillment, this Technical Solutions Engineer function at Zoho is the correct career at Zoho for you. Don’t pass over this possibility to join a beforehand-questioning organisation that values innovation and employee growth.
Key Responsibilities
- Provide e professional-degree technical guide for Zoho’s software merchandise.
- Diagnose and remedy complex technical troubles with the help of customers.
- Collaborate with go-realistic companies to improve product capability.
- Conduct product demonstrations and education periods for clients.
- Assist in the customization and integration of Zoho Answers with third-party celebration programs.
- Document technical approaches, solutions, and satisfactory practices.
- Stay updated with the cutting-edge product trends and enterprise trends.
- Ensure customer satisfaction by delivering timely and effective answers.
Key Skills Required
- Strong problem-solving and analytical abilities.
- Proficiency in programming languages, es as JavaScript, Python, or Java.
- Experience with APIs, databases (SQL), and cloud-based solutions.
- Excellent conversation and interpersonal skills.
- Ability to explain technical ideas to non-technical clients.
- Familiarity with CRM, ERP, and other business software is a plus.
- Customer-centric mindset with a passion for troubleshooting.
Education and Qualifications
- Bachelor’s or Master’s diploma in Computer Science, Information Technology, or an associated field.
- Relevant certifications in cloud computing, software program improvement, or Isupportid are awesome.
- Prior enjoy in technical guide, software solutions engineering is preferred.
Experience Required
- 2+ years of experience in a technical resource or answers engineering role.
- Hands-on enjoy with SaaS merchandise and business enterprise software.
- Background in patron-going via technical roles is pretty appropriate.
Job Location
This whole-time activity in the USA is primarily based in Massachusetts, presenting a hybrid or on-internet site artwork version depending on the on’s needs.
Benefits of Working at Zoho
- Competitive earnings ranging from $90,000 to $100 fift,000 in keeping with 365 days, based on enjoy.
- Comprehensive fitness, dental, and imaginative and prescient insurance.
- Retirement financial savings plans with organization contributions.
- Flexible painting arrangements and some distance from work alternatives.
- Continuous getting to know and expert development packages.
- Employment well-being tasks, along with fitness programs, a intellectual health resources.
- Opportunities for professionals are booming in a global organisation.
- A collaborative and inclusive place oworkle.
How to Apply: Click on the Apply Link Below⇓
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