TCS Hiring Desktop Support Specialist Remote Jobs, Tata Consultancy Services (TCS) seeks a Remote Desktop Support Specialist to offer green faraway technical help for computers, laptops, and peripherals. This role includes troubleshooting hardware, software, and community problems, assisting with installations and configurations, and retaining high personal satisfaction through smooth communication. Ideal applicants can enjoy Windows and macOS, have skillability in a long way flung laptop device, and have strong trouble-solving skills. TCS offers career increase opportunities, competitive compensation, and supportive artwork surroundings. Join us to make contributions to our innovative IT answers and decorate user experiences globally. For more info, visit TCS Careers.
Role: Remote Desktop Support Specialist
Company: Tata Consultancy Services
Location: Chennai, Tamil Nadu
Work Type: Full–time
Education: No Degree Mentioned
Job Description Remote Jobs:
Tata Consultancy Services (TCS) is searching for a specially skilled Remote Desktop Support Specialist to join our progressive IT group. This function includes presenting efficient remote technical assistance to prevent customers, making sure the easy operation of computers, laptops, and associated peripherals.
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About Tata Consultancy Services
Tata Consultancy Services (TCS) is a leading global IT service and consulting organization, delivering era and enterprise solutions to clients worldwide. With a presence in over 50 nations, TCS gives a sizable range of offerings, in conjunction with IT consulting, virtual transformation, and commercial enterprise device outsourcing. Known for its commitment to innovation and best, TCS permits organizations to navigate digital alternatives, decorate operational performance, and electricity growth. As part of the Tata Group, TCS is dedicated to fostering a various and inclusive place of job at the same time as supporting sustainable practices and network development initiatives. For more facts, visit www.Tcs.Com.
Key Responsibilities:
Remote Troubleshooting: Provide a long way flung technical manual for hardware, software, and network-related troubles, making sure quick selection for quit-users.
Diagnosis and Resolution: Troubleshoot and resolve issues related to walking structures, programs, and hardware additives using faraway computing tool equipment.
Installation and Configuration: Assist with the setup, configuration, and maintenance of software program programs and operating systems to ensure gold-preferred overall performance.
Collaboration: Work with exceptional IT specialists to enhance and remedy complex technical troubles successfully.
Communication: Deliver technical solutions in a clean, man or woman-friendly way to non-technical clients, improving their records and delight.
Documentation: Create and replace useful resource documentation, troubleshooting steps, and expertise-based articles to streamline processes and beautify manual performance.
Continuous Improvement: Stay up to date with industry developments and the growing era to decorate technical abilties and make a contribution to the crew’s common performance and development.
Requirements:
Experience: Proven revel as a Remote Desktop Support Specialist or in a similar position, demonstrating know-how in imparting far-off technical help.
Technical Knowledge: Strong information of Windows and macOS running structures, and familiarity with faraway computer systems and ticketing structures.
Skills: Excellent problem-fixing and communication abilties, with the ability to prioritize and control multiple duties in brief-paced surroundings.
Networking: Basic understanding of networking thoughts, improving troubleshooting and guide skills.
Certifications: Relevant certifications consisting of CompTIA A+, and Microsoft Certified Professional (MCP) are wonderful. Experience with Active Directory and Group Policy is preferred.
Benefits at Tata Consultancy Services (TCS)
Career Growth: TCS gives robust career development possibilities with training packages, mentorship, and a clean career course to help you develop for your expert journey.
Competitive Compensation: Enjoy a complete profit package deal alongside overall performance-based completely bonuses and incentives.
Health and Wellness: Access to big medical insurance coverage, fitness packages, and on-internet website clinical facilities to assist your well-being.
Work-Life Balance: Benefit from flexible painting preparations and a supportive artwork environment that promotes a healthy art lifestyle balance.
Global Exposure: Be a part of a worldwide organization that gives exposure to numerous duties and the modern-day era, improving your expert experience and abilties.
Apply Now: To join our organization as a Remote Desktop Support Specialist, visit our careers web page or contact us for greater information on a way to follow.
TCS is dedicated to supplying an inclusive and numerous paintings environment wherein all personnel are valued and empowered to be triumphant.
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