Role: Sales and Services Associate Trainee
Experience: 0 – 1 years
Salary: Not Disclosed
Location: Indore, United States (USA)
Employment Type: Full Time, Permanent
Education: UG: Any Graduate, PG: Any Postgraduate
About Malabar Company
Malabar Group is a professionally controlled company enterprise entity with its flagship employer Malabar Gold Diamonds, which has attained the cult status of the trendsetter in the jewelry industry having over 250 showrooms throughout 10 countries. With a sturdy crew of more than 12000 management team participants and a turnover of Rs 30,000 crores, the institution has additionally efficiently ventured into various business sectors like actual property, jewelry manufacture, Housing and Infrastructure Development, Online Retail, I.T., Home Appliances, and Electronics.
Sales and Services Associate Trainee Job Description:
As a Sales and Services Associate Trainee, you will undergo comprehensive schooling to expand the abilities and information vital to excel in sales, customer service, and client relationship management. You can be immersed in numerous aspects of the income manner, inclusive of prospecting, lead technology, product/provider shows, and remaining techniques. Additionally, you may discover ways to offer high-quality providers to clients, address their inquiries, and solve issues to ensure customer satisfaction. Here’s a detailed assessment of the function, consisting of responsibilities, qualifications, and schooling objectives.
Sales and Services Associate Trainee Responsibilities:
- Sales Training: Undergo in-depth schooling to study sales strategies, strategies, and fine practices for efficiently promoting products/services, figuring out purchaser needs, and closing income.
- Customer Service: Develop customer service abilities to assist clients with inquiries, provide product/service facts, deal with concerns, and ensure a superb consumer experience at every interaction.
- Client Relationship Management: Learn to construct and hold strong relationships with clients through normal conversation, observe-ups, and personalized assistance to apprehend their wishes and choices better.
- Product/Service Knowledge: Gain in-depth knowledge of the company’s products/offerings, features, blessings, pricing, and competitive advantages to efficiently communicate fee propositions to clients.
- Sales Support: Provide help to sales representatives and senior buddies by supporting them with administrative duties, getting ready sales materials, and coordinating client conferences or shows.
- Training and Development: Participate actively in training sessions, workshops, and on-the-task studying experiences to enhance income capabilities, product expertise, customer support strategies, and typical process overall performance.
- Performance Evaluation: Receive regular comments and overall performance opinions from running shoes, supervisors, or mentors to tune development, become aware of areas for improvement, and set improvement desires.
- Goal Achievement: Work toward accomplishing sales targets, carrier metrics, and performance objectives set through the organization to make contributions to group achievement and commercial enterprise boom.
Sales and Services Associate Trainee Qualifications:
- Interpersonal Skills: Excellent interpersonal skills, which include empathy, lively listening, and dating-constructing skills, to have interaction with clients, apprehend their wishes, and build rapport.
- Sales Aptitude: Demonstrated interest in income, customer support, or related fields, with a passion for mastering and growing sales talents to excel in a competitive income surrounding.
- Team Player: Ability to paint collaboratively as part of a group, assist colleagues, and make contributions definitely to a crew-oriented work tradition.
- Adaptability: Flexibility to conform to converting commercial enterprise needs, income techniques, and patron requirements in a dynamic and rapid-paced work environment.
- Tech Savvy: Basic laptop capabilities, familiarity with CRM software, and proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint) are acceptable.
- Education: A high school diploma or equal qualification is needed. A bachelor’s degree in enterprise, advertising and marketing, income, or a related subject is favored but no longer mandatory.
Sales and Services Associate Trainee Training Objectives:
- Communication Skills: Enhance communication capabilities to articulate product/provider information genuinely, actively listen to customers’ needs, and produce price propositions efficaciously.
- Sales Process: Gain perception of the sales process, from lead technology and qualification to negotiation, closing, and submit-sale follow-up, to become proficient in managing the complete sales cycle.
- Client Relationship Management: Learn strategies for constructing and preserving strong relationships with customers, fostering loyalty, and generating repeat commercial enterprise through superb provider and support.
- Sales Tools and Technology: Familiarize yourself with income equipment, CRM structures, and different technology structures used for lead control, pipeline monitoring, and income reporting.
- Compliance and Ethics: Understand employer regulations, enterprise regulations, and moral requirements associated with sales practices, statistics protection, and consumer confidentiality.
- Sales Techniques: Learn effective sales techniques, consisting of prospecting, qualifying leads, delivering sales presentations, overcoming objections, and last offers.
- Product Knowledge: Develop a comprehensive expertise of the corporation’s merchandise/offerings, features, benefits, and competitive positioning inside the market.
- Customer Service Skills: Acquire customer service abilities to offer customized help, deal with consumer inquiries, resolve troubles directly, and ensure client pleasure.
Apply Now: Sales and Services Associate Trainee
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