Concentrix is hiring Operations Reporting Specialist 2024 | Apply Right Now

• Role: Operations Reporting  Specialist
• Company: Concentrix
• Location: Gurugram, Haryana
• Salary: Not Disclosed

About Concentrix Company

Concentrix is a generation-enabled worldwide enterprise services employer specializing in patron engagement and enhancing enterprise overall performance. We companion with formidable, progressive executives around the world to destiny-evidence their commercial enterprise and live ahead of the competition and customer expectations.

Operations Reporting Specialist Description

An Operations Reporting Specialist is liable for producing, studying, and dispensing reports that provide insights into the operational performance of a company. This position entails working with various statistics assets, developing reporting equipment, and imparting findings to guide selection-making and improve operational performance

 Operations Reporting Specialist Role and Key Responsibilities

• Performs analyses of metrics to perceive tendencies as well as areas of immediate difficulty and escalates to management attention, as necessary.
• Applies learnings from reports/analytics to the operations company to foster surroundings’ continuous development and responsibility.
• Summarize and gift statistics findings, recommendations, and methodology to senior leadership, department leadership, and organization stakeholders.
• Develops strong relationships with key operational management via spending time knowledge of their dreams and commercial enterprise targets and leverages records to improve their outcomes.
• Works to increase ways to seize records extra successfully over time to ensure sustainable methods.
• Responsible for coping with first-degree escalation.
• Proactively resolves records troubles across systems to ensure reporting is correct and timely.
• Possible Client interactions based totally on supplying outputs of analysis.
• Demonstrate enjoyment in making use of development techniques and producing effects for a feature and/or commercial enterprise unit.
• Works with a couple of teams of enterprise practitioners to synthesize findings, develop development hints, and lead the execution of initiatives.
• Drive records pushed selection making way of life within the particular LOB or feature.
• Strong analytical and commercial enterprise skills are required, consisting of a thorough understanding of a way to interpret commercial enterprise desires and translate them into intelligence and statistics analytics.
• Excellent verbal and written communication abilities and the ability to engage professionally with unfavorable organizations, executives, managers, and problem-count professionals.
• Provide analytics solutions, commercial enterprise intelligence, statistics structures, building dashboards, and database management.
• Worked on complex modeling the use of unstructured data to pressure the business insights, and actionable information for improving the commercial enterprise KPIs/Metrics.
• Ability to power the Governance at the business insights, outlier management, and movement making plans for each day/weekly improvements.
• Develops and keeps weekly and month-to-month reports with key overall performance metrics for operational capabilities, along with identifying suitable metrics in keeping with function, determining the source of information, establishing benchmarks/targets, and creating repeatable reporting manner.
• Create dashboards and construct reviews on Looker BI visualization device as per requirement.  

 Operations Reporting Specialist Key talents & know-how

• Good communication abilities with a high stage of English proficiency
• Good understanding of MS Excel, PowerPoint as properly a other data visualization equipment
• Willing to work in a 24*7 environment and five days running.
• Candidates with a historical past in Reporting or Workforce Management will be desired.
• Ability to address stressful situations.
• Candidates with Scheduling, Cap Planning & Forecasting talent can be favored.
• Advanced person of MS Excel (Macros, Pivot tables, Vlookups, PowerPivot)
• Experience writing macros.
• Experience running with main BI visualization tools (Power BI, Tableau, QlikView, Looker)
• Experience in the use of SQL – preferred.

Educational Qualification: Graduate

Attributes:

• Attention to Detail: High level of accuracy and attention to elements in all tasks.
• Problem-Solving: Strong trouble-fixing talents and the capacity to discover root reasons for troubles.
• Adaptability: Ability to adapt to converting requirements and environments. Willingness to learn and implement new equipment and technology.
• Ethical Standards: Commitment to retaining high moral requirements and information confidentiality.
• Work Environment: This function is typically primarily based in a workplace environment however may additionally contain far-flung painting opportunities. Collaboration with diverse departments and teams is important.

Apply Now: Operations Reporting  Specialist

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