Microsoft Work from Home Jobs in India Hiring For Technical Support Advisory

Technical Support Advisory At Microsoft Work from Home Jobs in India, American Express is a globally identified financial services business enterprise known for its current fee solutions and super customer service. Founded in 1850, the business enterprise gives plenty of products, including credit score rating playing cards, charge gambling cards, adventure services, and economic advisory offerings. With the willpower to impart pinnacle-notch client reports and contemporary technology, American Express is a leader in the monetary area. The corporation is devoted to variety, inclusion, and network engagement, striving to create a place of job that reflects the values of its customers and employees.

Role: Technical Support Advisory

Company: Microsoft • via Foundthejob

Salary: ₹45K–₹50K a month

Work type: Full–time

Education: No Degree Mentioned

Technical Support Advisory At Microsoft Work from Home Jobs

Microsoft is presently hiring for the location of Technical Support Advisory in India, imparting a complete-time paintings-from-domestic possibility. This role is designed for people trying to interact with cutting-edge generations and offer awesome customer support. With a profits range of ₹45,000 to ₹50,000 consistent per month, this function caters to candidates who are obsessed with generation and customer service. Notably, a degree is not explicitly required, making it available to a much broader range of candidates with relevant enjoy.

Job Description

American Express is hiring an Analyst – Data Science for a much off function, in search of candidates with 0-3 years of experience. This feature includes analyzing statistics, statistical modeling, and presenting actionable insights to decorate business techniques and patron tales. The envisioned profits tiers from ₹3 to five lakhs annually (₹25K-₹30K month-to-month). American Express offers an entire advantages package deal, which includes medical health insurance, retirement financial savings plans, and opportunities for expert development, all inside a supportive artwork-from-domestic surroundings.

Key Responsibilities

Customer Support: As a Technical Support advisor, your primary responsibility could be to assist customers in resolving technical troubles associated with Microsoft products and services. You will act as the first line of help for customers, guiding them through troubleshooting steps and providing answers to their troubles.

Technical Expertise: You will want to illustrate a sturdy understanding of Microsoft products, inclusive of software program packages and cloud offerings. This know-how will permit you to diagnose problems efficaciously and provide accurate facts to clients.

Problem-Solving Skills: The characteristic demands exceptional analytical competencies to perceive the inspiration purpose of technical issues and suggest suitable answers. You have to be capable of thinking seriously and drawing near challenges from specific angles.

Communication Skills: Strong verbal and written communique abilties are vital for this position. You may be required to hold technical data definitely to customers who won’t have a technical historical past, making sure they recognize the solutions furnished.

Collaboration: You will work carefully with pass-sensible agencies, along with product development and engineering, to relay purchaser comments and assist in product improvements. Collaboration is critical for making sure that customers get hold of the entire assist and that their troubles are addressed.

Documentation: Maintaining accurate data on patron interactions and technical problems is crucial. You will record troubleshooting steps and answers within the employer’s know-how base, contributing to ongoing enhancements in customer support techniques.

Continuous Learning: The technology panorama is ever-evolving, and it’s vital to live updated on the extremely cutting-edge Microsoft merchandise, services, and enterprise trends. You will be encouraged to engage in ongoing schooling and development to decorate your technical skills and data.

Qualifications

To observe for the Technical Support Advisory function, candidates have to preferably possess the subsequent qualifications:

Education: A bachelor’s degree is preferred however now not mandatory. Candidates with applicable experience or certifications in technical assistance or customer support are encouraged to apply.

Experience: Prior revel in a technical useful resource function or an associated area is advantageous. Familiarity with Microsoft products and services is quite useful.

Technical Skills: Proficiency in troubleshooting hardware and software program troubles is vital. Knowledge of Windows running systems, Microsoft Office Suite, and Azure offerings may be splendid.

Customer Focus: A strong customer support orientation and a choice to help others resolve their technical demanding situations are essential.

Adaptability: The capability to thrive in dynamic surroundings and adapt to changing generations and strategies is vital.

This position at Microsoft gives me an exciting possibility to interact with the progressive era at the same time as offering treasured guidance to customers. If you are passionate about generation and own sturdy trouble-fixing competencies, don’t forget to make use of the Technical Support Advisory characteristic.

Benefits at American Express

Comprehensive Health Insurance: Extensive medical insurance for personnel and their families.

Retirement Savings Plans: Robust 401(good enough) plans to help personnel keep for his or her destiny.

Flexible Work Arrangements: Options for remote work to promote art-work-life balance.

Professional Development: Access to education programs and career improvement opportunities.

Wellness Programs: Initiatives that manual physical and highbrow health, which includes health memberships and mental health resources.

Apply Now, Here

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