Microsoft Hiring for Technical Support Advisory | ₹45K–₹50K a month
Microsoft is hiring for Technical Support Advisory roles in India, imparting a chunk-from-home opportunity with an income variety of ₹45K to ₹50K consistent per month. Candidates with a Bachelor’s degree and an ardor for generation are endorsed to use. Responsibilities consist of presenting customer support, troubleshooting troubles, and collaborating with groups to make certain most fulfilling use of Microsoft products. Microsoft gives fantastic benefits consisting of complete medical insurance, flexible painting arrangements, expert improvement possibilities, generous leave hints, and competitive retirement plans. Apply via the Foundthejob net site to turn out to be a part of a collection dedicated to extraordinary customer support and innovation.
Role: Technical Support Advisory
Company: Microsoft
Salary: ₹45K–₹50K a month
Work Type: Full–time
Education: No Degree Mentioned
About Company
Microsoft is currently hiring for the place of Technical Support Advisory, which is a piece-from-domestic activity primarily based in India. This function is good for individuals who are obsessed with the era and customer service. As a Technical Support Advisor, you will be liable for presenting amazing guidance and steering to Microsoft clients, assisting them in clearing up technical problems, and optimizing their use of Microsoft products and services.
Job Description
To observe the Technical Support Advisory characteristic at Microsoft, applicants can visit the Foundthejob website and place up their utility online. The utility approach typically consists of submitting a resume, completing an internet assessment, and taking elements in digital interviews. Successful applicants will be a part of a group of devoted professionals dedicated to presenting incredible manuals to Microsoft clients.
Job Responsibilities
Customer Support: Provide an active and professional guide to Microsoft clients through numerous channels in conjunction with cellphones, electronic mail, or chat. You could be predicted to remedy technical issues related to Microsoft software and offerings, ensuring excessive first-rate customer enjoyment.
Problem Solving: Diagnose and troubleshoot software problems, identifying the inspiration purpose of problems and offering effective solutions. This may also involve operating with multiple stakeholders, which includes clients, inner teams, and 1/three-birthday party carriers.
Documentation: Maintain targeted and accurate information on patron interactions and trouble resolutions. Documenting those cases enables the construction of a statistics base that can be used to assist different institutions people and improve the guide method.
Product Knowledge: Stay updated with today’s Microsoft products, services, and updates. These statistics are important for supplying accurate help and assisting clients in completely making use of Microsoft generation.
Collaboration: Work carefully with different help agencies and departments to solve complex technical troubles. This collaboration ensures that clients receive full assistance and that any ordinary problems are addressed properly.
Continuous Improvement: Participate in ongoing education and development applications to decorate your technical abilties and knowledge. This non-stop studying ensures that you can offer the top-notch possible help to Microsoft clients.
Qualifications and Skills
To be eligible for the Technical Support Advisory role, candidates should meet the following qualifications and abilties:
Educational Background: A Bachelor’s diploma is favored, even though there can be no unique diploma requirement cited. Candidates with a sturdy technical heritage and relevant experience are recommended to apply.
Technical Knowledge: Solidata of Microsoft products and services, consisting of Windows going for walks systems, Office 365, Azure, and different software program solutions.
Communication Skills: Excellent verbal and written conversation capabilities are essential for this position. You must be able to provide a reason behind technical requirements to non-technical users.
Problem-Solving Skills: Strong analytical and problem-solving talents are required to diagnose and clear up technical troubles efficaciously.
Customer Service Experience: Previous experience in a customer service or technical guide characteristic is particularly desirable. Experience in handling consumer queries and offering solutions is a key issue of this feature.
Benefits of Working at Microsoft
Comprehensive Health Benefits: Microsoft presents a sturdy fitness benefits package deal that includes clinical, dental, imaginative, and prescient coverage. Employees also have access to nicely being packages and intellectual fitness resources to guide their normal nicely-being.
Flexible Work Arrangements: Microsoft knows the significance of labor-existence balance and offers flexible work preparations, which encompass far-off work options and flexible hours. This flexibility lets employees manipulate their time successfully and maintain a healthy work-life balance.
Professional Development: Microsoft is committed to the non-stop learning and development of its personnel. The corporation offers numerous schooling programs, certifications, and academic opportunities to assist personnel in beautifying their capabilities and advancing their careers.
Generous Leave Policies: Microsoft gives generous go-away rules, together with paid time off, ill leave, parental leave, and vacations. These regulations ensure that employees have the time they want to relax, get better, and spend time with their households.
Retirement Plans and Financial Support: Microsoft offers competitive retirement plans, along with a 401(ok) plan with employer-matching contributions. Employees also have get right of entry to to financial planning belongings and aid to help them achieve their monetary dreams.
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