- 07/09/2024
- By Mushaheeda
- 264
- Blog, Jobs
Microsoft Work from Home Jobs Hiring As Technical Support Advisory
Technical Support Advisory | ₹45K–₹50K a month
The Technical Support Advisory function at Microsoft offers a very particular opportunity to work remotely at the same time as part of one of the most progressive and impactful companies in the world. With a focus on providing top-tier customer service and technical guidance, this selection is high-quality for humans with a robust technical background and a passion for supporting others. The position no longer first-class gives competitive earnings however moreover provides proper entry to a number of the quality blessings within the enterprise, such as flexible painting arrangements, complete fitness coverage, career improvement possibilities, a determination to range, and economic protection.
Role: Technical Support Advisory
Location: Work from Home Jobs
Company: Microsoft
Salary: ₹45K–₹50K a month
Work Type: Full–time
Education: No Degree Mentioned
About Company
Microsoft is currently hiring for the characteristic of Technical Support Advisory in India, presenting the electricity of a bit-from-domestic affiliation. This function is right for candidates with a technical history and an ardor for customer support, who want to contribute to one of the world’s foremost-era companies. With competitive earnings and the opportunity to paint remotely, this function gives an interesting opportunity for experts looking to grow their careers in a dynamic and supportive environment.
Job Description
As a Technical Support Advisory at Microsoft, you may play a pivotal feature in ensuring purchaser satisfaction using way of providing professional technical guidance. Your primary duties will include:
Technical Support: You can be the number one factor of touch for Microsoft clients who need assistance with their services or products. This consists of troubleshooting technical troubles, supplying solutions, and making sure that clients” advantage nicely timed and effective help.
Customer Service: In addition to technical information, you’ll be predicted to supply incredible customer service. This includes actively taking note of customers’ worries, empathizing with their situations, and ensuring that their problems are resolved to their pride.
Product Knowledge: To be effective in this function, you want to have deep information on Microsoft services and products. This consists of staying updated on the current-day features, updates, and enterprise dispositions to offer correct and up-to-date recommendations to clients.
Problem Solving: As technical problems can range in complexity, you will need to hire robust problem-fixing abilties to diagnose and resolve problems. This can also involve jogging with other Microsoft groups to discover answers or escalating troubles even as vital.
Documentation: Accurate and specific documentation of patron interactions is important in this feature. You can be liable for retaining data on the problems recommended, the steps taken to clear up them, and any observe-up moves required.
Continuous Learning: The era landscape is constantly evolving, and Microsoft values non-save-you mastering. You are probably encouraged to pursue certifications, attend training commands, and interact in self-directed studying to decorate your capabilities and facts.
How to Apply
To have a look at the Technical Support Advisory position at Microsoft, follow the steps:
Visit the Application Platform: Go to the Foundthejob net web page, wherein the region is listed.
Complete the Application Form: Provide all required data, alongside your contact facts, educational ancient past, and artwork.
Upload Your Resume: Ensure your resume is updated, highlighting your technical abilties, customer service enjoy, and any applicable certifications.
Submit Your Application: Double-test all statistics earlier than submitting to ensure accuracy.
By joining Microsoft as a Technical Support Advisor, you’ll have the opportunity to work with contemporary-day technology, assisting clients to clear up their issues at the same time as developing your very own technical and customer service competencies.
Benefits at Microsoft
Microsoft is renowned for presenting its employees with an entire advantages bundle deal that allows every their professional increase and personal well-being. Here are the pinnacle five benefits of walking at Microsoft:
Flexible Work Environment: Microsoft is a frontrunner in presenting flexible artwork options, which include the capability to work at home. This permits personnel to balance their professional and private lives correctly, most essential to extra technique satisfaction and productiveness.
Health and Wellness Programs: Microsoft gives massive fitness and wellness advantages, collectively with clinical, dental, imaginative, and prescient coverage. Additionally, employees have to get admission to proper programs, intellectual health resources, and health assets to make certain they maintain a healthy manner of life.
Career Development Opportunities: Microsoft is devoted to the non-stop boom of its personnel. The business enterprise offers some education applications, certifications, and analyzing property that empower employees to broaden their careers and live up to date with modern-day day technological trends.
Diverse and Inclusive Culture: Microsoft prides itself on fostering a severe and inclusive administrative center in which all employees feel valued and respected. The corporation actively promotes range in hiring and offers several resources and guide networks for underrepresented groups.
Financial and Retirement Benefits: Microsoft offers aggressive salaries and a comprehensive retirement plan, inclusive of a 401(okay) plan with employer-matching contributions. Employees additionally advantage from stock options, bonuses, and unique financial incentives that contribute to prolonged-term financial safety.
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