Jobs in Hyderabad: Are you looking for exciting job opportunities in Hyderabad? A Global Business Process Transformation Company, Sadherland, is conducting a walk-in interview for freshers to join its voice process team. This is a great opportunity for candidates who want to start their career in the BPO sector with a reputed organization.
- Role: Voice Process
- Company: Sutherland
- Experience: 0 years
- Salary: 2.25-2.75 Lacs P.A.
- Location: Hyderabad
About Sutherland
Sutherland is a major global process change company that specializes in distributing extraordinary customer experience, back-office support, and digital change services. With more than 35 years of experience, Sutherland has established itself as a reliable partner for businesses in various industries, including healthcare, banking, retail, and technology. The company works in many countries and is known for its employee-friendly work culture, training programs, and career development opportunities. Sutherland’s Hyderabad office is an important center for customer service operations, providing several job opportunities for freshers and experienced professionals.
Job Description: Job for Freshers
Sutherland Walk-In Interview in Hyderabad offers a great opportunity for freshers to kickstart their careers in the BPO sector. With a strong attention to employee growth and customer satisfaction of customers, Sadherland provides an auxiliary task environment with the possibilities of development. Sutherland is hiring freshers for the process team Jobs in Hyderabad. The role includes handling customer interactions through phone calls, providing support, answering questions, and ensuring customer satisfaction.
Key Responsibilities
- Handling inbounds and outbound calls – Answering customer inquiries, providing product/service information, and solving issues.
- Customer aid – professionally assisting customers with their concerns, complaints, and service requests.
- Problem solution – Identification of customer issues and addressing them if necessary in the concerned departments.
- Data entry and documentation – maintaining an exact record of customer interactions and transactions.
- Performance Metrix meeting – Achieving a goal related to call handling time, customer satisfaction, and determination efficiency. Follow the policies of the company, follow the company’s guidelines, a nd compliance standards while interacting with customers.
Skills required
- Excellent communication skills – fluency in English and Hindi (or other regional languages) is necessary.
- Customer-focused approach-ability to handle customers with empathy and sympathy.
- Quick thinking to effectively solve issues of problem-solving capacity.
- Basic Computer Knowledge is a plus, familiar with MS Office and CRM equipment.
- Adaptability – If necessary, desire to work in rotational shifts, including night shift.
- Team Player – Ability to cooperate with colleagues and contribute to a positive work environment.
Education and qualification
- Minimum Qualification: Any graduation (BA, B.Com, B.Sc, BBA) or Graduate (12th pass with good communication skills).
- Welcome to freshers: no prior experience is necessary; Training will be provided.
- Age limit: 18 to 35 years.
Required Experience
- 0 years (freshers can apply) – This is a great opportunity for candidates wishing to start their career in the BPO industry.
- Pre -experience in customer service (if any) will have an additional benefit, but is not mandatory.
Job Location
- Hyderabad, Telangana – This work will be based in the Hyderabad office in Sutherland.
Benefits of Working at Sutherland
Attractive Pay Package: Competitive salary with encouragement for performance.
Health Insurance: Medical Coverage for Employees.
Paid Training: Comprehensive Training Program to enhance skills.
Career Development Opportunities: Promotion and internal job posting for qualified candidates.
Leave the work-life balance: flexible change, a nd policies.
Employee engagement activities: Team Outing, Awards, and Accreditation Program.
Transport Facilities: Cab services for employees (subject to location and shift timing).
How to apply for the Sutherland walk-in interview?
- Check the walk-in details: Keep an eye on the official website or job portals of Sadherland for walk-in dates.
- Prepare your resume: make sure your resume highlights your communication skills and educational qualifications.
- Participate in the walk-in interview: start your rest, and go to the specified site with ID proof and other necessary documents.
- Clean the interview process: be prepared for a small HR round, voice and accent test, and basic communication assessment.
How to Apply: Click on the Apply Link Below⇓
Apply Now, Here
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