IT Support Desk Technician Intern: Are you eager to benefit from hands-on IT enjoy while developing a distinction in your network? Goodwill is presenting a Free Virtual Internship 2025 for the position of IT Support Desk Technician Intern, and it’s a golden opportunity to jumpstart your tech profession. Explore the large professional prospects through Careers at Goodwill and apply now to be part of their Summer Internships software program.
- Role: IT Support Desk Technician Intern
- Company: Goodwill
- Location: Houston, TX 77055
- Work Type: Temporary, Internship
About Careers at Goodwill
Goodwill Industries International is a nonprofit enterprise devoted to improving the respect and exceptional of existence for humans and families. It does this through strengthening companies, removing barriers to possibility, and assisting people in need to reach their full potential through gaining knowledge and the energy of exertion. Founded over a century within the past, Goodwill has grown into a network of over a hundred community-based organizations in the U.S. and Canada. With a focal point on undertaking placement, training, and manual services, Goodwill’s challenge extends to reworking lives through the power of schooling and employment.
Job Description: IT Support Desk Technician Intern
As an IT Support Desk Technician Intern, you could play a critical role in supporting Goodwill’s technical infrastructure. This virtual position permits you to work remotely, even as attractive to internal users to troubleshoot technical issues and provide answers. You could be immersed in the fundamentals of IT guide at the same time as contributing to extensive responsibilities that have an immediate effect on the enterprise’s assimilation of daily operations.
Key Responsibilities
- Provide first-level aid to customers through cellphone, email, or remote gear.
- Troubleshoot hardware, software programs, and network problems across Windows and Mac environments.
- Assist in device setups consisting of configuring PCs, laptops, and peripheral gadgets.
- Document and decorate complex problems for senior technicians at the same time as important.
- Update help tickets, technical documentation, and asset information.
- Participate in regular IT protection sports activities and departmental meetings.
- Collaborate with one-of-a-kind interns and IT employees on skip-sensible obligations.
- Ensure all moves are compliant with organizational protection regulations and protocols.
Key Skills Required
- Strong verbal and written conversation talents.
- Proficiency with Microsoft Office Suite and Windows OS.
- Basic expertise in pc hardware and networking.
- Ability to multitask and control time efficiently.
- Analytical and trouble-solving thought-set.
- Willingness to take a look at the new generation of speed.
- Customer-centered attitude and expert conduct.
Education and Qualification
- Currently pursuing or nowadays finished a degree in Information Technology, Computer Science, or a related field.
- A high faculty diploma or equivalent is required.
- Basic IT certifications (CompTIA A+, Microsoft Fundamentals, and many others) are a plus, not mandatory.
Experience Required
- No earlier professional experience is essential.
- Previous coursework or academic projects in IT manual or helpdesk roles are favored.
- Familiarity with ticketing systems and far-flung guide tools is excellent.
Job Location
- Remote (Virtual)
- Headquartered in Houston, TX 77055
- Internship is open to candidates across the U.S., with flexible hours to deal with awesome time zones.
Benefits of Working with Goodwill
- Opportunity to paintings for a mission-driven, expert nonprofit commercial enterprise.
- Hands-on IT resource experience that builds every tender and technical talent.
- Flexible, always-flung working association for handiest consolation.
- Exposure to actual-world IT troubles and enterprise-popular gear.
- Personalized mentorship and career steering.
- Certificate, crowning glory, and a reference letter for internship.
- Potential for destiny complete-time employment or advanced internship roles.
- Develop professional communication and teamwork competencies in a digital environment.
- Enhance your resume with treasured nonprofit experience.
- Make a tangible impact at the network at the same time as studying.
How To Apply: Click on the Apply Link Below⇓
Apply Now, Here
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