IT Service Management Generalist Intern: Kickstart your expert journey with Hyundai, a globally recognized automobile leader, through their IT Service Management Generalist Intern function in Fountain Valley, California. This Summer Internship offers aspiring IT experts an unprecedented opportunity to work with a pioneering company recognised for its innovation, current technology, and dedication to sustainability. If you’re in search of a position that mixes strategic IT planning, service control, and operational excellence, this internship at Hyundai is an extremely good stepping stone.
- Role: IT Service Management Generalist Intern
- Company: Hyundai
- Location: Fountain Valley, CA
- Work Mode: On-site
- Work Type: Internship
About Careers at Hyundai
Founded in 1967, Hyundai Motor Company is one of the global’s largest and maximum modern automotive manufacturers. Headquartered in Seoul, South Korea, Hyundai has turned out to be synonymous with immoderate-standard performance cars, advanced-thinking mobility solutions, and a robust dedication to sustainability. Careers at Hyundai Motor America, based in Fountain Valley, CA, oversee the brand’s operations inside the United States, with a network of neighborhood workplaces and production plants. With a robust recognition of innovation and virtual transformation, Hyundai is now extending its excellence into IT provider management.
Job Description: IT Service Management Generalist Intern
As an IT Service Management Generalist Intern, you can paintings in the IT Department to resource and enhance Hyundai’s service transport competencies. This position is ideal for university kids or ultra-modern graduates enthusiastic about IT infrastructure, systems evaluation, and service control requirements. The Summer Internships function is primarily based internet site online website at Hyundai’s Fountain Valley campus, wherein interns will benefit from hands-on experience in real-world IT operations and help features.
Key Responsibilities
- Assist with IT service management techniques, collectively with incident, exchange, and problem manipulate.
- Support the development, safety, and documentation of ITIL (Information Technology Infrastructure Library) aligned tactics.
- Collaborate with diverse IT and enterprise departments to tune the aarrier’s performance and ensure compliance with issuer-level agreements (SLAs).
- Participate in service improvement initiatives, leveraging metrics and analytics to signify improvements.
- Aid within the onboarding and configuration of ITSM gear used for ticketing, information manipulate, and workflow automation.
- Analyze character feedback and advocate answers to beautify IT service transport and stop client dissatisfaction.
- Participate in weekly group conferences, reputation updates, and practical collaboration duties.
Key Skills Required
- Strong analytical and trouble-solving skills
- Excellent communication and interpersonal abilities
- Familiarity with ITSM equipment, which includes ServiceNow or Jira Service Management
- Basic knowledge of ITIL frameworks and standards
- Ability to multitask and control time successfully in a fast-paced environment
- Strong attention to detail and organization
- Competency in Microsoft Office Suite (Excel, Word, PowerPoint)
Education & Qualification
- Currently pursuing a Bachelor’s or Master’s diploma in Information Technology, Computer Science, Management Information Systems, or a related area.
- Academic coursework or certification in ITIL or provider control is preferred.
- Minimum GPA of three. Zero is regularly required
- Must be authorized to paintings inside the U.S. Without sponsorship
Experience Required
- Prior internship or venture enjoy in IT operations, issuer table, or related regions is a plus.
- Hands-on exposure to business organization IT gear and environments will be beneficial.
Job Location
- Fountain Valley, California
- This internship is exactly on-site, providing direct exposure to Hyundai’s U.S. Headquarters and collaborative team way of existence.
Benefits of Working at Hyundai
- Gain actual global IT provider control experience in a globally respected business employer.
- Work alongside company professionals and advantage mentorship from skilled leaders.
- Exposure to present-day technologies and company IT gear.
- Participate in move-sensible duties and expand expert smooth capabilities.
- Opportunity to network with experts throughout one of the Hyundai departments.
- Competitive internship reimbursement and potential for future full-time possibilities.
- Professional development workshops and career schooling periods.
- Access to on-campus amenities and the Hyundai employer way of life.
- Immersion in sustainability and innovation-pushed initiatives.
- A prestigious addition to any IT or tech-focused resume.
How To Apply: Click on the Apply Link Below⇓
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