Training Manager Job: Are you enthusiastic about training and improvement? Concentrix, a global chief in purchaser enjoy answers, is looking for a Training Manager II within the Greater Kolkata Area. This on-internet page possibility gives a first rate career course for human beings with information in studying and development. If you’re attempting to find Internships at Concentrix or a Training Manager Job, this function may be the ideal form for you.
- Role: Training Manager II
- Location: Greater Kolkata Area
- Work Type: On-site, Full-time
- Company: Concentrix
About Internships at Concentrix
Concentrix is a worldwide era-enabled enterprise offerings business company specializing in patron engagement and industrial agency average performance answers. With a presence in over forty international locations and a group of more than 3 hundred 00 employees, Concentrix offers customer support, technical help, income, and digital transformation solutions to leading global manufacturers. The business enterprise emphasizes innovation, operational excellence, and career improvement, making it a wonderful workplace for specialists in the customer service and schooling sectors.
Job Description: Training Manager Job
As a Training Manager Job II, you’ll be chargeable for growing, imposing, and dealing with schooling packages for customer service companies. The role requires robust control, educational layout, and conversation abilties to beautify employees’ know-how and overall performance. You will play a crucial role in enhancing provider transport and making sure that groups meet agency goals successfully.
Key Responsibilities:
- Design and enforce education programs for new hires and existing personnel.
- Developed academic materials, shows, and education manuals.
- Conduct look at room and digital schooling sessions as in keeping with business enterprise necessities.
- Collaborate with operations managers to perceive education wishes.
- Monitor and evaluate worker performance positioned up-education.
- Use information-driven insights to enhance education effectiveness.
- Provide education and mentoring to walking footwear and customer support representatives.
- Ensure compliance with organisation rules and extraordinary requirements.
- Stay updated on agency trends and high-quality practices in schooling.
- Prepare schooling evaluations and shows for senior management.
Key Skills Required:
- Strong communication and presentation skills.
- Proficiency in instructional design and training methodologies.
- Ability to work in a quick-paced, dynamic surroundings.
- Strong leadership and mentoring talents.
- Analytical capabilities for evaluating schooling effectiveness.
- Expertise in LMS (Learning Management Systems) and e-getting to know devices.
- Adaptability to changing employer goals and newerasa.
- Good organizational antime-managementte skills.
- Experience in accomplishing digital training packages.
- Knowledge of customer service operations and employer developments.
Education and Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, Education, or related location.
- Certification in Training & Development (desired but no longer mandatory).
- Experience with adult getting-to-know standards and company training methodologies.
Experience Required:
- Minimum of 3 to 5 years of revel in an education position.
- Previous experience in customer service, name center operations, or enterprise schooling.
- Experience in managing schooling corporations and designing curriculum is an introduced advantage.
Job Location:
- Greater Kolkata Area
- On-internet page, entire-time feature
Benefits of Working at Concentrix:
Competitive Salary & Perks: Attractive earnings applications and incentives.
Career Growth Opportunities: A nicely-described professional progression direction.
Work-Life Balance: Flexible working hours and a supportive painting environment.
Comprehensive Training & Development: Continuous getting to know and upskilling packages.
Global Exposure: Work with international clients and business gadgets.
Employee Benefits: Health coverage, well-being programs, and retirement plans.
Supportive Workplace Culture: Collaborative, inclusive, and modern paintings surroundings.
Recognition & Rewards: Performance-based bonuses and worker appreciation applications.
Networking & Learning: Opportunities to hook up with business enterprise specialists and peers.
Cutting-Edge Technology: Access to the current day gear and education systems.
Concentrix is understood for its employee-centric paintings culture, severa and inclusive place of work, and commitment to professional increase. The company gives employees a platform to boost their abilities, tackle management roles, and discover thrilling professional opportunities. Whether you’re seeking out Internships at Concentrix or a long-time period position in education management, Concentrix offers enough possibilities to research and excel.