Hexaware Jobs in Chennai: Hexaware Jobs in Chennai 2025 are looking for Hexaware jobs in Chennai as a greater energizing? Hexaware Technologies, a major international IT and commercial enterprise approach services business, is hiring for the position of Customer Support Executive in Chennai. This is an outstanding possibility for freshers and experts with up to 2 years of enjoy to start their careers in a reputed employer.
- Role: Customer Support Executive
- Company: Hexaware
- Experience: 0 – 2 years
- Salary: 1-4 Lacs P.A.
- Location: Chennai
About Hexaware
Hexaware Technologies is a quickly developing IT and business enterprise management company founded in Mumbai, India. With a sturdy international presence, Hexaware offers virtual transformation, automation, cloud, and purchasing solutions to clients at some stage in several industries. Known for its employee-first-class hints and modern-day artwork culture, Hexaware is a superb place to kickstart your career.
Job Description: Hexaware Jobs in Chennai
The Customer Support Executive role at Hexaware is ideal for freshers looking to construct a career in customer support. The method consists of dealing with consumer queries, imparting answers, and ensuring a seamless customer experience. Hexaware Technologies offers an exquisite possibility for freshers to begin their careers as Customer Support Executives in Chennai. With competitive revenue, exceptional artwork lifestyle, and increased possibilities, this pastime for freshers is an ideal desire for those looking to enter the customer service industry.
Key Responsibilities
- Handling Customer Inquiries – Responding to purchaser queries through cellular phone, electronic mail, or chat in a professional way.
- Problem Resolution – Assisting clients with services or products-associated troubles and offering well-timed solutions.
- Documentation – Maintaining correct information of patron interactions and transactions.
- Escalation Management – Escalating complicated issues to the relevant departments for resolution.
- Customer Satisfaction – Ensuring excessive levels of customer satisfaction via effective verbal exchange and issuer transport.
- Product Knowledge – Staying updated with the corporation services and products to offer accurate facts to customers.
- Meeting Targets – Achieving common performance metrics which consist of name dealing with time, decision charge, and customer comments scores.
Key Skills Required
- Excellent Communication – Strong verbal and written communication competencies in English (more languages are a plus).
- Problem-Solving Ability – Quick thinking to treat client troubles efficiently.
- Patience & Empathy – Ability to deal with irritated clients with patience and empathy.
- Technical Proficiency – Basic understanding of computer structures and customer service software.
- Teamwork – Ability to collaborate with crew members for better customer support.
- Adaptability – Willingness to work in shifts, collectively with night-time shifts if required.
Education and Qualifications
- Educational Qualification: Minimum of a Bachelor’s degree in any discipline (B.A, B.Com, B.Sc, BBA, etc.).
- Freshers Welcome: No previous experience is required; applicants with zero years of experience in customer support may be desired.
- Language Skills: Proficiency in English and Tamil (however, now not obligatory).
Job Location
The Hexaware jobs in Chennai are primarily based at the business enterprise’s office in Chennai, Tamil Nadu. Chennai is a primary IT hub with exquisite career growth opportunities.
Benefits of Working as a Customer Support Executive at Hexaware
Competitive Salary: The income for this function tiers between 1-four LPA, depending on enjoy and abilities.
Learning & Development: Hexaware gives schooling applications to develop technical and soft skills.
Career Growth: Opportunities to move into better roles like Team Lead, Operations Manager, or exceptional departments.
Work-Life Balance: Flexible shift alternatives and employee-friendly regulations.
Health Benefits: Medical insurance and health programs for employees.
Global Exposure: Working with worldwide clients and understanding diverse customer wishes.
Employee Engagement Activities: Regular institution-building activities, cultural packages, and rewards for pinnacle performers.
How to Apply: Click on the Apply Link Below⇓
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