Customer Service Vacancy: Genpact Hiring Customer Service Vacancy looking for a strong and profitable career in customer service? Genpact, a worldwide professional offerings organisation, known for its corporation-targeted answers, is now hiring for a Customer Service Vacancy in Arkansas City, KS. This is a notable opportunity for those trying to be a part of a reputed agency and develop within the organization. With a Full-time job in the USA, an online web page role presenting $15/hr, this role aligns flawlessly with people looking for lengthy-time period, stable employment in the USA.
- Role: Customer Service
- Location: Arkansas City, KS
- Salary: $15/hr
- Work Mode: On-site
- Work Type: Full-time
- Company: Genpact
About Careers at Genpact
Founded in 1997 as an industrial enterprise unit within General Electric, Genpact became an independent company in 2005 and has grown into an international leader in commercial enterprise process management and services. Headquartered in New York, Genpact operates in over 30 global locations and employs more than one hundred fifteen 000 people worldwide. The agency is renowned for helping groups redesign through digital innovation, clever operations, and a human-first method. Genpact’s robust presence within the United States makes it a preferred organisation for individuals seeking to paintings in high-performance customer-managing roles.
Job Description: Customer Service Vacancy
The current Customer Service Vacancy at Genpact is for a full-time, on-site position in Arkansas City, KS. The position involves interacting with clients through telephone, email, or chat to provide help, remedy issues, and ensure common client satisfaction. Employees will be the first point of contact for clients and will represent the face of Careers at Genpact. This characteristic is proper for a person who is a sturdy communicator, trouble-solver, and group participant. Employees will be the first point of contact for customers and will represent the face of Genpact. This position is ideal for someone who is a strong communicator, problem-solver, and team player.
Key Responsibilities
- Respond to client inquiries nicely and expertly.
- Resolve troubles associated with orders, billing, account fame, or product/issuer utilization.
- Document all interactions clearly and successfully.
- Escalate complicated issues to the appropriate department.
- Meet overall performance benchmarks associated with first-rate, productivity, and consumer delight.
- Maintain confidentiality of purchaser facts.
- Contribute to a pleasing institutional environment and subculture.
Key Skills Required
- Excellent verbal and written communication skills
- Strong hassle-fixing capabilities
- Active listening and empathy
- Attention to detail
- Basic computer literacy and the capacity to use CRM software
- Multitasking and time management
- Patience and resilience under pressure
Educational Qualifications
- A high university degree or its equivalent (GED) is required
- An associate’s or bachelor’s diploma is a plus, but not obligatory
- Experience Requirements
- Zero–2 years of experience in customer support, name center, or any customer-facing position
- Freshers with strong conversational abilities are encouraged to use
- Prior experience in a BPO or provider enterprise environment is nice
Job Location
- Arkansas City, Kansas
- This function calls for operating from the Genpact workplace, making it perfect for nearby candidates or the ones willing to relocate.
Benefits of Working at Genpact
Competitive Salary: Starting at $15/hr with opportunities for outstanding performance-based total incentives
Career Development: Access to schooling programs and professional improvement equipment
Health Insurance: Medical, dental, and imaginative and prescient insurance to be had
Paid Time Off: Includes holiday days, sick leave, and vacations
Retirement Plans: 401(ok) alternatives with employer fit
Inclusive Work Culture: Diversity and inclusion are central organizational values
Job Stability: Genpact is a well-established worldwide business enterprise with long-term career opportunities
Employee Support Programs: Counseling, mentorship, and mastering aid
Work-Life Balance: Structured shifts and sincere workload control
Internal Growth Opportunities: Clear pathways for advertising and advancement
How To Apply: Click On the Apply Link Below⇓
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