Freshers Job Vacancy in Chennai: Are you a more energetic individual looking for an interesting career opportunity in Chennai? Sutherland, a worldwide chief in commercial company method transformation, is hiring for International Voice Process roles in Chennai for 2025. This is a first-rate possibility for applicants with zero years of enjoy to kickstart their careers in a dynamic work environment. Sutherland’s Freshers Job Vacancy in Chennai is a fantastic opportunity for those searching to start their careers in the BPO area. The International Voice Process function offers international publicity, skills improvement, and aggressive earnings. If you meet the eligibility standards, don’t leave out this chance to join Careers at Sutherland and develop in a reputed multinational commercial enterprise agency.
- Role: International Voice process
- Company: Sutherland
- Experience: 0 – 2 years
- Salary: 1-3 Lacs P.A.
- Location: Chennai
About Careers at Sutherland
Sutherland is a multinational IT-enabled and business enterprise process services enterprise with over 35 years of enjoy. Headquartered within the United States, Sutherland operates in more than 20 nations, turning in awesome consumer reports via digital transformation, analytics, and automation. Known for its employee-first-class recommendations and career boom possibilities, Sutherland has been a desired business enterprise for freshers and experienced specialists alike. The employer gives a massive variety of offerings, together with customer support, technical assistance, and lower returned-place of work operations, making it a top-notch location to build a protracted-time period career.
Job Description: Freshers’ Job Vacancy in Chennai
The International Voice Process role at Sutherland entails coping with client interactions for global customers. As a customer service representative, you’ll be responsible for addressing queries, resolving problems, and ensuring client satisfaction via cellular telephone and e-mail. This position is suitable for freshers who have robust conversation abilities and are looking to work in a multicultural environment. The technique gives publicity to international clients, helping personnel enlarge their professional abilities. As a fresher, you may be responsible for supporting clients with their queries, offering facts about financial merchandise, and ensuring a clean purchasing experience. This position is right for candidates who’ve remarkable communication abilities and an ardour for customer service.
Key Responsibilities
- Handling inbound and outbound purchasers requires international clients.
- Providing correct information approximately products and services.
- Resolving client courtroom instances and escalating issues while vital.
- Maintaining purchaser facts and updating databases.
- Meeting typical overall performance metrics together with call high-quality, average handling time, and client satisfaction.
- Adhering to business enterprise guidelines and compliance suggestions.
Key Skills Required
- Excellent Communication Skills – Fluent English with clean pronunciation and grammar.
- Customer-Centric Approach – Ability to cope with customer queries with persistence and professionalism.
- Problem-Solving Skills – Quick thinking to remedy consumer problems correctly.
- Multitasking Ability – Managing calls whilst updating information concurrently.
- Basic Computer Knowledge – Familiarity with MS Office and CRM gadgets.
- Adaptability – Willingness to work in rotational shifts, including night shifts.
Education and Qualifications
- Educational Qualification: Minimum of a High School Diploma or Graduation (Any Stream).
- Experience: zero years of revel in (Freshers can observe).
- Language Proficiency: Strong command of English (spoken and written).
Job Location
The task is based in Chennai, one of India’s crucial IT and organizational hubs. Chennai gives a colourful painting tradition with several career possibilities within the BPO and IT sectors.
Benefits of Work
ing at Sutherland
Competitive Salary: Freshers can expect an annual package deal of 1-3 LPA, with incentives based on performance.
Global Exposure: Work with global clients and enhance your verbal exchange abilities.
Career Growth: Sutherland provides education applications and upskilling opportunities for employees.
Work-Life Balance: Flexible shifts and employee well-being programs.
Employee Benefits: Health insurance, paid leave, and standard overall performance bonuses.
Positive Work Environment: Supportive group tradition with a reputation for top performers.
How to Apply: Click on the Apply Link Below⇓
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