Financial Customer Care Services: Are you seeking out a worthwhile career in economic consumer care offerings? EClerx offers an outstanding possibility for professionals trying to find full-time jobs in the USA with aggressive pay starting from $13 to $14 an hour. If you’ve got sturdy verbal exchange competencies and a passion for supporting customers in the economic zone, this could be the proper position for you.
- Role: Financial Customer Care Services
- Company: eClerx
- Location: 235 North McPherson Church Road, Fayetteville, NC 28303
- Salary: $13 – $14 an hour
- Work Type: Full-time
About Careers at Eclerx
eClerx is a major worldwide commercial corporation method control (BPM) agency that specializes in data analytics, automation, and customer experience solutions. With a strong presence across the USA, Europe, and Asia, Careers at eClerx serve Fortune 500 corporations in industries including financial services, retail, healthcare, and technology. The enterprise is known for its revolutionary approach to enhancing enterprise operations via statistics-driven insights and exquisite customer service. By turning into a member of eClerx careers, you end up a part of a dynamic group that values growth, getting to know, and expert improvement.
Job Description: Financial Customer Care Services
eClerx provides one of the splendid Financial Customer Care Services full-time jobs in the USA for human beings searching for a solid and rewarding profession in financial client care. With a competitive income, wonderful blessings, and a supportive work environment, this position is proper for those obsessed with helping clients in the financial sector. This full-time job in the USA is suitable for individuals who thrive in customer-facing roles in the economic sector. As a Financial Customer Care Representative, you may assist clients with inquiries associated with banking, bills, account control, and other financial offerings.
Key Responsibilities
- Customer Support – Handle inbound and outbound calls, emails, and chats to assist clients with monetary queries.
- Problem Resolution – Address purchaser worries concerning transactions, account troubles, and carrier requests.
- Financial Guidance – Provide correct records on banking merchandise, offerings, and pointers.
- Compliance & Security – Follow strict protocols to ensure data safety and regulatory compliance.
- Documentation – Maintain unique facts of patron interactions and resolutions.
- Upselling & Cross-Selling – Identify opportunities to promote relevant economic merchandise.
- Collaboration – Work with inner teams to beautify complex troubles while essential.
Key Skills Required
- Excellent Communication – Strong verbal and written talents to interact professionally with customers.
- Problem-Solving Ability – Quick questioning to remedy consumer troubles correctly.
- Financial Knowledge – Basic knowledge of banking, bills, and financial services.
- Patience & Empathy – Ability to deal with irritated customers with a non-violent demeanor.
- Technical Proficiency – Familiarity with CRM equipment, Microsoft Office, and customer support software.
- Multitasking – Capability to control multiple purchaser inquiries concurrently.
Education & Qualifications
- High School Diploma or Equivalent – Required for access-level positions.
- Bachelor’s Degree (Preferred) – In finance, enterprise, or associated fields for superior roles.
- Prior Customer Service Experience – 1-2 years in banking, financial offerings, or name facilities is a plus.
- Certifications (Optional) – Courses in customer service or economic advisory can beautify candidacy.
Experience Required
While freshers may be taken into consideration, candidates with 1-2 years of experience in customer service or financial assistance roles may have an advantage. Experience in handling monetary queries, dispute resolution, or call center environments is extraordinarily beneficial.
Job Location
- eClerx, 235 North McPherson Church Road, Fayetteville, NC 28303
Benefits of Working at eClerx
Competitive Pay: Earn $13-$14 in line with hour, with potential incentives and bonuses.
Health Benefits: Medical, dental, and vision insurance for eligible employees.
Paid Training: Comprehensive onboarding to prepare you for the position.
Career Growth: Opportunities for promotions and ability development.
Work-Life Balance: Fixed shifts with weekends off in maximum roles.
Employee Support: Access to counseling, wellbeing packages, and employee help.
Inclusive Workplace: A numerous and collaborative artwork lifestyles.
How to Apply: Click on the Apply Link Below⇓
Apply Now, Here
To get early access to updates about similar opportunities, join Opportunity Track on WhatsApp, Telegram, Google News, LinkedIn, YouTube, Facebook, Instagram, or Twitter.