Client Support Role, Evonik Hybrid Job for Client Support Role in search of a worthwhile Client Support Role that gives both flexibility and expert boom, this Evonik Hybrid Job may be actually what you need. Evonik, one of the international’s leading forte chemicals businesses, is presently hiring for a Client Support Specialist in Allentown, PA. This full-time hobby offers a hybrid painting version that mixes in-office collaboration with the freedom of strolling from home—making it ideal for cutting-edge experts looking for stability and professional improvement.
- Role: Client Support Specialist
- Location: Allentown, PA
- Work Type: Hybrid, Full-time
- Company: Evonik
About: Evonik Hybrid Job
Evonik Industries is a German-based totally global chief in sturdy factor chemical materials, with ov0 employees and operations in extra than one hundred countries. The company focuses on sustainable solutions across numerous industries, which includes healthcare, nutrients, smart substances, and performance compounds. Evonik is dedicated to innovation, responsibility, and customer collaboration, making it a superb commercial enterprise for experts who want to make a tanvonik. A Hybrid Job opportunity presents the corporation’s ahead-thinking method to employee flexibility, customer support excellence, and work-life integration.
Job Overview: Client Support Role
The Client Support Role at Evonik is designed for folks who are enthusiastic about helping customers, fixing issues, and ensuring delight at some stage in the consumer journey. As a Client Support Specialist, you’ll be the first line of communication for clients, assisting to solve troubles, answer questions, and manage bills with professionalism and care.
Responsibilities
- Served as the number one contact for customer inquiries via phone, e-mail, and digital structures.
- Resolve product, order, and service-related issues in a timely and inexperienced manner.
- Maintain and replace client data and account information.
- Collaborate with internal departments, which encompass logistics, earnings, and product corporations.
- Monitor customer satisfaction and growth worries as wanted.
- Track orders, address court cases, and offer product understanding help.
- Assist with the onboarding approach for new customers.
- Generate and assess provider typical overall performance opinions.
- This Client Support Role calls for a mix of technical expertise, customer service finesse, and crew collaboration.
Key Skills Required
- Excellent verbal and written verbal exchange.
- Strong hassle-fixing and selection-making skills.
- Customer-first mind-set with a passion for provider.
- Organizational abilities and mindset to element.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Familiarity with CRM systems and ERP tools (e.G., SAP is a plus).
- Ability to multitask in a dynamic, fast-paced. Environment Environment.
- Collaborative attitude and sturdy interpersonal abilities.
Education & Qualifications
- A Bachelor’s degree in Business Administration, Communications, or a related field is preferred.
- Associate degree holders with applicable enjoy will also be taken into consideration.
- Certification in customer service or account control is effective.
Experience Required
- At least 2-4 years of enjoy in customer support, client family members, oadministrative experiencesourcece.
- Experience working in hybrid surroundings or with multinational organizations is a plus.
- Background in chemicals, production, or business sectors is acceptable but no longer compulsory.
Job Location
- This Evonik Hybrid Job is in Allentown, Pennsylvania.
Benefits of Working at Evonik
- Hybrid paintings are a version for a better artwork-lifestyles balance.
- Competitive earnings and annual universal overall performance-primarily based bonuses.
- Comprehensive scientific medperformance-basedcal, dental, imaginative and prescient).
- 401(ok) plan with beneficiant commercial benefits enterpr,ise organization matching.
- Paid break day, holidays, and volunteer days.
- Tuition help and ongoing learning opportunities.
- Employee nicely-being packages and intellectual health help.
- Inclusive company lifestyle with variety and fairness initiatives.
- Employee popularity and praise programs.
- Career development paths in a global agency.
If you’re looking to release or enhance your profession in a Client Support Role, this Evonik Hybrid Job offers the entirety you want—flexibility, boom, and a meaningful mission. This is not certainly every other complete-time system—it’s an possibility to make contributions to one of the most modern companies within the international even as taking part in the present day perks of hybrid artwork.
How to Apply: Click On the Apply Link Below⇓