DoD SkillBridge Intern: Explore Careers at Firstsource: Hiring for DoD SkillBridge Intern service members seeking to launch a civilian career in a thriving and supportive work environment? Explore Careers at Firstsource, an international leader in Business Process Management (BPM), now actively hiring for the DoD SkillBridge Intern role in North Carolina. This opportunity is part of the Department of Defense SkillBridge application, designed to provide Army personnel treasured civilian artwork to revel in throughout their final 80 days of career. Whether you’re interested in customer experience, virtual transformation, or machine optimization, this internship offers a solid stepping stone into the enterprise world.
- Role: DoD SkillBridge Intern
- Location: Washington, NC
- Work Type: Internship
- Company: First Source
About Careers at Firstsource
Founded in 2001 and set up in Mumbai, India, Firstsource is a reliable name in the BPM industry. With a sturdy presence in the USA, UK, India, and the Philippines, the enterprise employs over 28,000 specialists. Firstsource partners with global clients in banking, healthcare, telecom, media, and various other sectors, delivering transformative answers that decorate customer tales and energy performance. Firstsource’s U.S. Operations are a primary part of its international surroundings. Its North Carolina branch is maximum of the maximum active in terms of hiring and improvement. The company is known for nurturing skills, helping veterans, and providing a variety of roles for career advancement.
Job Description: DoD SkillBridge Intern
This internship is customized for active-responsibility U.S. Military contributors who are coming near the end of their service and are eligible for the DoD SkillBridge Intern will have a role in hands-on reading reports aligned with Firstsource’s center organization functions, which include patron operations, statistical analytics, project control, and virtual services. As a DoD SkillBridge Intern, you’ll benefit from actual international enterprise publicity even as you support the supply of excellent customer service and operational resources across customer-facing teams.
Key Responsibilities
- Participate in schooling programs, understand Firstsource techniques, and consumer necessities.
- Support the client in initiatives through voice and non-voice communication channels.
- Collaborate with operations managers and group leads to resolve purchaser troubles.
- Assist with records collection, assessment, and reporting to enhance the provider’s great.
- Develop documentation, replace consumer files, and manage digital workflows.
- Attend crew meetings and make contributions to approach improvement discussions.
- Comply with regulatory and remarkable guarantee necessities applicable to Firstsource clients.
Key Skills Required
- Strong conversation and interpersonal talents
- Problem-fixing and analytical questioning
- Ability to work collaboratively in a fast-paced environment
- Proficient in MS Office and virtual equipment
- Adaptability to numerous roles inside customer service and operations
- Attention to element and data accuracy
Education and Qualifications
- Must be an active-duty U.S. Navy service member taking part in the DoD SkillBridge software
- High faculty degree or GED required; college diploma favored
- Relevant certifications in customer support, IT, or enterprise operations (non-obligatory but fine)
Experience Requirements
- No earlier civilian artwork experience required
- Military experience in administrative, logistics, communications, or operations roles is a plus.
- Previous leadership roles or project control revel in in military provider might be considered an asset.t
Job Location
- Washington, North Carolina, USA
- This is an online internship designed to offer an immersive place of business enjoyment at the Firstsource facility.
Benefits of Working at Firstsource
Veteran-Friendly Workplace: Firstsource is devoted to hiring and supporting veterans and transitioning military personnel.
Comprehensive Training Programs: Interns receive education and mentorship tailored to help civilian professional development.
Pathway to Full-Time Employment: Successful interns may be supplied everlasting roles at the cease of the internship program.
Global Career Opportunities: Exposure to a multinational corporate environment with possibilities for increase across places and abilities
Inclusive Work Culture: Firstsource prides itself on promoting diversity, fairness, and inclusion at each stage.
Networking and Development: Interns may additionally have get entry to to pass-useful companies, management, and enterprise professionals.
Hands-On Experience: Gain a realistic understanding of the purchasing experience, operations, and virtual transformation in a real international setting.
Positive Impact: Contribute to huge paintings that at once improve consumer delight and commercial enterprise efficiency.
How To Apply: Click on the Apply Link Below⇓
Apply Now, Here
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