Direct Company Walk-In Interview in Mumbai: Are you a greater energized individual seeking to kickstart your career in customer relationship management? UpGrad, absolutely certainly one of India’s main online education systems, is conducting a walk-in interview in Mumbai for the position of Client Relationship Management Intern. This is an amazing Job for Freshers who want to gain hands-on experience in a dynamic and rapidly growing ed-tech corporation. If you are obsessed with building customer relationships and want to explore Careers at UpGrad, this opportunity is right for you.
- Role: Client Relationship Management Intern
- Company: upGrad
- Experience: 0 – 1 years
- Salary: 3-3.5 Lacs P.A.
- Location: Mumbai
About
UpGrad is the best online learning platform that gives corporation-applicable programs in collaboration with top universities and international institutions. Founded in 2015, UpGrad has quickly come to be a pacesetter within the ed-tech area, assisting professionals and university students upskill in fields like data science, control, technology, and more. With a strong reputation for career growth and learning outcomes, UpGrad has empowered hundreds of individuals worldwide.
Job Description: Client Relationship Management Intern
As a Client Relationship Management Intern at UpGrad, you may play a critical role in ensuring a continuous enjoy for novices and customers. You will work closely with the group to govern client interactions, remedy queries, and contribute to customer satisfaction. Job for Freshers This position is suitable for folks who enjoy attractive with people and want to increase skills in courtship management. UpGrad is not just an administrative center, but a platform where you can broaden your professional skills while contributing to the training sector. If you are seeking a Job for Freshers that offers learning, publicity, and professional growth, this Client Relationship Management Intern position is the perfect fit looking for.
Key Responsibilities
- Client Interaction – Engage with learners and customers to understand their desires and offer appropriate solutions.
- Query Resolution – Address consumer troubles properly and ensure a simple conversation device.
- Feedback Collection – Gather remarks from customers to enhance the carrier’s greatness and the learner’s enjoyment.
- CRM Management – Maintain accurate statistics of customer interactions within the CRM gadget.
- Collaboration – Work with skip-practical groups to enhance purchaser engagement strategies.
- Follow-ups – Ensure well-timed compliance with customers to maintain strong relationships.
- Reporting – Assist in preparing reports on patron interactions and satisfaction metrics.
Key Skills Required
- Excellent communication and interpersonal capabilities
- Strong trouble-solving talents
- Customer-centric technique
- Ability to multitask and work in a fast-paced environment
- Basic information about RMM equipment is a plus
- Proactive and eager to study
Education and Qualifications
- Graduates (Any challenge)
- Freshers or candidates with zero to 1 year of experience in client servicing or customer support
- Strong command of English and Hindi (extra languages are a bonus)
Experience Required
This is a Job for Freshers; however, candidates with up to 1 three hundred and sixty-five days of experience in customer service, client manipulate, or related fields may also be taken into consideration.
Job Location
The characteristic is based totally in Mumbai, and applicants should be to be had for a Direct Company Walk-In Interview in Mumbai on 17th July.
Benefits of Working at UpGrad
Learning & Growth: Gain hands-on experience in client relationship manipulate in a first-rate ed-tech organization.
Industry Exposure: Work with a collection of professionals and engage with newcomers from diverse backgrounds.
Stipend & Incentives: Competitive stipend with functionality, normal overall performance-primarily based incentives.
Networking Opportunities: Connect with enterprise experts and professionals.
Career Advancement: Strong performers can also create opportunities for full-time employees.
Flexible Work Environment: A dynamic place of job that encourages innovation and creativity.
How to Apply: Click on the Apply Link Below⇓
Apply Now, Here
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