Customer Service Representative Job: This Customer Service Representative system at Wipro is a brilliant opportunity for people seeking to work in a dynamic environment with aggressive pay of $17 an hour. Below, we offer specific records approximately the role, obligations, required abilities, and benefits.
- Role: Customer Service Representative Job
- Company: Wipro
- Location: Jefferson City, MO 65109
- Work Mode: Hybrid work
- Salary: $17 an hour
- Work Type: Full-time
About Careers at Wipro
Wipro is a main global information technology, consulting, and business process offerings business enterprise. With over seven years of enjoy, Wipro has established a strong reputation for delivering modern solutions to customers for the duration of various industries. The agency is known for its dedication to excellence, digital transformation, and customer-centric approach. As part of its increase, Careers at Wipro is supplying interesting Hybrid Jobs in USA, which include Customer Service Representative positions in Jefferson City, MO.
Job Description: Customer Service Representative Job
Wipro is hiring a Customer Service Representative Job to enroll in its group in Jefferson City, MO. This is a Full-time, settlement-based characteristic with a hybrid work version, permitting employees to work remotely and internet home. The feature entails helping clients with inquiries, resolving issues, and ensuring a seamless service experience. Wipro isn’t only an organisation; it’s a place in which personnel develop, innovate, and make contributions to meaningful initiatives. With a strong focus on Hybrid Jobs in USA, Wipro ensures work-life balance even as providing opportunities to build a rewarding career.
Key Responsibilities
- Respond to purchaser inquiries through cellphone, e-mail, and chat in a professional and well-timed manner.
- Provide correct statistics approximately merchandise, services, and enterprise policies.
- Resolve client courtroom instances correctly, even as retaining a first-rate mindset.
- Escalate complicated troubles to the proper departments whilst necessary.
- Maintain precise statistics of consumer interactions and transactions.
- Follow communication scripts and guidelines to ensure consistency among the providers.
- Collaborate with crew members to improve customer delight.
- Stay up to date on employer merchandise, offerings, and promotions.
Key Skills Required
- Excellent Communication Skills – Ability to articulate clearly and professionally.
- Problem-Solving Abilities – Capable of handling client worries effectively.
- Patience & Empathy – Must be an affected person and an expert when handling annoyed customers.
- Time Management – Ability to address more than one duty efficaciously.
- Technical Proficiency – Comfortable with the use of customer service software, CRM structures, and fundamental pc packages.
- Teamwork – Willingness to collaborate with colleagues to obtain not-unusual desires.
Education & Qualifications
- High college degree or the same (required).
- Associate’s or bachelor’s degree in business, communications, or a related field (preferred, however, now not compulsory).
- Prior experience in customer service (1-2 years desired).
- Bilingual skills (a plus, however, not required).
Experience Required
While preceding experience in a customer support position is beneficial, Wipro also welcomes easy applicants who show off robust communication competencies and a willingness to research. Training may be furnished to ensure certain all representatives meet the organization’s issuer requirements.
Job Location
This Customer Service Representative challenge is based in Jefferson City, MO 65109, with a hybrid work model. Employees will have the flexibility to paintings remotely, a part-time meeting at the same time, while also attending on-site conferences or training sessions as needed.
Benefits of Working at Wipro
Competitive Pay: Earn $17 an hour with possibilities for overall performance-based incentives.
Hybrid Work Model: Enjoy the capability of working from domestic and the workplace.
Career Growth: Access to education programs and career development opportunities.
Health Benefits: Medical, dental, and imaginative and prescient insurance for eligible employees.
Paid Time Off: Vacation days, sick leave days.
Employee Wellness Programs: Mental fitness guide, health discounts, and health duties.
Inclusive Work Culture: A diverse and inclusive place of business that values teamwork and innovation.
How to Apply: Click on the Apply Link Below⇓
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