- Cognizant Remote Job
- Role: Customer Service Representative
- Location: Charlotte, NC, Remote
- Salary: $14.50/hr
- Work Type: Full-time
- Company: Cognizant
Cognizant Remote Job
Cognizant Remote Job Openings in Charlotte searching out a profitable profession with a reputable company? Cognizant, a worldwide leader in IT services and agency technique outsourcing, is supplying interesting distance-off activity possibilities for the Customer Service Representative position in Charlotte, NC. If you are passionate about offering remarkable customer support and searching for a flexible, faraway artwork setup, this may be the right hobby for you.
Job Description: Customer Service Representative Job
As a Customer Service Representative at Cognizant, you will play a important feature in dealing with consumer inquiries, resolving troubles, and making sure a clean consumer enjoy. Your primary responsibility could be to help clients through cellphone, e mail, and chat while keeping a excessive stage of professionalism and performance.
Roles and Responsibilities
- Respond to customer inquiries via cellphone, e-mail, and chat professionally.
- Resolve purchaser court cases and offer suitable solutions internal a timely way.
- Maintain an excessive degree of client delight by providing correct facts and help.
- Update consumer statistics and record interactions inside the business employer’s system.
- Follow organization pointers and compliance regulations at the same time as managing touchy customer data.
- Collaborate with internal groups to enhance complicated troubles and executive decisions.
- Identify possibilities for further improvement and advocate proactive answers.
- Manage more than one obligations successfully in a quick-paced a ways flung environment.
Required Skills and Qualifications
Skills:
- Excellent verbal and written communication talents.
- Problem-solving and crucial-thinking abilities.
- Ability to address difficult consumer interactions with persistence and empathy.
- Multitasking competencies and functionality to artwork independently in a far-placing.
- Strong attention to detail and organizational competencies.
- Familiarity with customer service software program software and CRM devices is a plus.
- Basic pc literaalongsideside skills in Microsoft Office (Word, Excel, Outlook).
Education and Experience:
- An excessive school diploma ortheor the is needed.
- Associate or Bachelor’s degree in business, communique, or a related discipline is preferred.
- Prior customer service revel (1-2 years) in a name center or far-flung putting is nice but not obligatory.
- Training will be supplied force India who aren’t the sector.
Benefits of Working at Cognizant
Remote Work Flexibility: Enjoy the freedom to do business from home, getting rid of trip time and prices.
Competitive Pay: Earn regular earnings of $14.50/hr with potential common performance-based incentives.
Health & Wellness Benefits: Access to medical, dental, and vision insurance options.
Paid Time Off (PTO): Vacation days, sick depart, and holidays.
Career Growth Opportunities: Advancement alternatives for employees who excel in their roles.
Employee Assistance Programs (EAP): Support services for intellectual fitness and well-being.
Work-Life Balance: Flexible schedules and supportive artwork manner of lifestyles.
Why Choose Cognizant?
Cognizant is a globally identified employer that values its employees and offers an inclusive, numerous, and worthwhile work environment. With an emphasis on expert improvement, Cognizant allows personnel to develop their careers through schooling, mentorship, and talent-constructing opportunities. By turning into a member of Cognizant as a Customer Service Representative, you will become a part of an innovative enterprise that prioritizes employee delight and consumer achievement.
How to Apply? Click on the Apply Link Below
- Applying for this Customer Service Representative characteristic is easy. Follow these steps to put up your software:
- Visit the Cognizant Careers Page or task listing internet web page.
- Search for “Cognizant Remote Job” or “Remote Job Openings” in Charlotte.
- Click on the Customer Service Representative Job listing and evaluate the task details.
- Submit your up-to-date resume and entire the net software form.
- If shortlisted, you may be contacted for further assessment and an interview.
More Remote Job Openings
- Capgemini Recruitment 2024 | 0-3 years
- Regional Retail Marketing Manager At Whirlpool
- Work from Home Jobs in India with Sony Careers
- Concentrix Hiring Chat Support Advisor | Full–time