Client Solutions Analyst Role: If you are passionate about statistics, consumer engagement, and trouble-fixing, then the Client Solutions Analyst Role at Zelis can be your ideal subsequent career move. Located in Middlesex County, NJ, this full-time pastime inside the USA offers a mix of analytical challenges, meaningful collaboration, and the opportunity to paintings with an industry leader in healthcare payments. In this blog, we will explore Careers at Zelis as a business enterprise, delve into the responsibilities of the function, define required qualifications, and highlight the advantages of operating with Zelis.
- Role: Client Solutions Analyst
- Location: Middlesex County, NJ
- Work Type: Full-time
- Company: Zelis
About Careers at Zelis
Zelis is a dynamic healthcare and financial technology organization that simplifies the business enterprise of healthcare. It serves as a trusted accomplice to more than seven hundred payers and over 1.Five million agencies in the course of the US. By integrating bills, community, and communication answers, Zelis enables reducing waste, optimizing typical overall performance, and decreasing expenses within the path of healthcare financial environment. Full-time Jobs in the USA Their mission is to modernize the healthcare economic experience for all stakeholders.
Job Description: Client Solutions Analyst Role
As a Client Solutions Analyst Role, you’ll characteristic the important thing liaison between clients and internal teams to ensure certain smooth implementation and ongoing support of Zelis products. The feature requires a person who enjoys translating information into insights, fixing complex customer problems, and improving customer satisfaction. This is a full-time interest within the USA, and also you’ll be primarily based out of Middlesex County, NJ, with capacity for hybrid or some distance-flung flexibility, depending on experience and position requirements.
Key Responsibilities
- Analyze patron facts and machine configurations to ensure successful product implementation.
- Serve as a factor of contact for purchaser inquiries, ensuring troubles are resolved in a well timed and professional manner.
- Collaborate with product, operations, and generation groups to understand and speak to client desires.
- Prepare and supply custom reports, dashboards, and documentation as requested.
- Contribute to ongoing manner enhancements to decorate the patron service shipping.
- Assist in schooling new customers and onboarding them into Zelis systems.
- Maintain correct information of purchaser interactions and answers provided.
Key Skills Required
- Strong analytical and problem-fixing abilities.
- Proficiency in Excel, SQL, and records assessment tools.
- Excellent written and verbal conversation competencies.
- Ability to control multiple responsibilities and meet deadlines in a quick-paced environment.
- Strong interpersonal capabilities and the capability to work collaboratively across groups.
- Attention to detail and a moderate degree of organizational abilities.
Education and Qualifications
- Bachelor’s degree in Business, Finance, Computer Science, Data Analytics, or an associated area.
- Relevant certifications in records evaluation, challenge manipulation, or customer manuals are a plus.
- Familiarity with healthcare, finance, or tech environments is beneficial.
Experience Required
- 1–three years of experience in a customer-facing role, which includes a commercial agency analyst, an account supervisor, or an assistant analyst.
- Experience running in the healthcare, economic services, or era organization is excessive pleasant.
- Proven ability to cope with duties and provide customer-focused answers.
Job Location
This opportunity is positioned in Middlesex County, NJ, an area acknowledged for its handy get right of entry to to New York City, superb educational institutions, and various network lifestyles. Zelis offers a hybrid work model for eligible roles, taking into consideration a balance of in-place of job collaboration and remote work flexibility
Benefits of Working at Zelis
Comprehensive Health Plans: Medical, dental, and vision coverage.
Retirement Plans: Competitive 401(okay) with business enterprise in shape.
Paid Time Off: Generous PTO and paid holidays.
Career Growth: Opportunities for vending, mentoring, and continuing education.
Work-Life Balance: Flexible painting schedules and hybrid alternatives.
Inclusive Culture: Emphasis on variety, fairness, and belonging.
Employee Recognition: Performance-primarily based rewards and employee appreciation programs.
How To Apply: Click on the Apply Link Below⇓
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