Bharti Airtel Hiring Work From Home Online Web Chat Officer | Apply

Bharti Airtel Hiring Work From Home Online Web Chat Officer part-time position based in Bangalore, Karnataka. This access-stage role gives earnings ranging from ₹29,903 to ₹53,161 in keeping with the month. No earlier experience is needed. Responsibilities consist of providing customer service through online chat, addressing queries, resolving problems, and supplying product online facts. Strong verbal exchange abilties and the capability to paint independently are critical. This is a flexible possibility for the ones looking for far-flung work.

• Job Title: Online Web Chat Officer
• Company: Bharti Airtel
• Location: Bangalore, Karnataka, IN (Work From Home)
• Salary: ₹29,903–₹53,161 /month
• Job Type: Part-Time
• Seniority Level: Entry Level
• Experience Required: 0 years 

About Bharti Airtel:

Bharti Airtel, based in 1995, is a main telecommunications organization based totally in India. It operates in 18 nations throughout South Asia and Africa, offering various offerings, including cell and glued-line telephony, broadband, and digital TV. Known for its innovative answers and consumer-centric technique, Airtel has continually ranked most of the pinnacle carrier providers in India. The employer is a pioneer in 4G technology and is actively increasing its 5G network. Bharti Airtel is likewise involved in numerous tasks for social duty, that specialize in training, fitness, and sustainability to make contributions to community improvement.

Job Overview:

This is a part-time function rapidly closer to freshers or humans seeking to kickstart a career in customer support. The function includes supporting clients through online chat systems, resolving their queries, supplying statistics, and imparting solutions to beautify their commonplace revel in with Airtel’s products and services.

Key Responsibilities:

1. Customer  Interaction:

• Engage with Airtel customers via online messaging structures.
• Address inquiries related to Airtel’s services and products.
• Respond immediately and professionally to client messages. 

2. Problem-Solving:

• Identify purchaser issues rapidly and provide effective solutions.
• Tautomers step with the aid of-step through troubleshooting techniques.
• Ensure that consumer issues are resolved or escalated as essential.

3. Information Management:

• Accurately log purchaser interactions inside the employer’s database.
• Maintain the confidentiality and privacy of client facts.

4. Product Knowledge:

• Stay informed approximately Airtel’s contemporary offerings, which incorporate new merchandise, services, and promotions.
• Share up-to-date and accurate facts with clients.

5. Collaboration:

• Coordinate with awesome departments within the business enterprise to treat complicated issues.
• Work alongside the customer support team to decorate the common company nicely.

6. Feedback Collection:

• Gather comments from customers to decorate Airtel’s service offerings.
• Contribute insights from patron interactions to help in service improvement.

Job Requirements:

1. Education:

• An immoderate faculty degree or its equal is wanted.
• College college college students or contemporary graduates are recommended to apply.

2. Technical Skills:

• Competency in the utilization of laptop structures and online chat programs is a need.
• Previous experience with customer support tools is a plus, hare however no longer mandatory.

3. Personality Traits:

• Motivated: Candidates should have strong pressure to perform nicely.
• Energetic: A high-quality mindset is crucial, along with the aspect of enthusiasm for engaging with clients.

4. Soft Skills:

• Researcpromote:  the capability to quickly test and research information to deal with client troubles is critical.
• Decision-Making: Should be able to make knowledgeable alternatives in rapid-paced conditions.

Benefits and Perks:

1. Paid Overtime:

Eligible for introduced pay for hours labored past ordinary shifts.

2. Free Food:

Complimentary meals are provided all through jogging hours.

3. Relocation Allowance:

If transferring to Bangalore for the role, the corporation offers relocation help.

4. Working Environment:

Airtel emphasizes collaborative and inclusive artwork surroundings that promote private and professional growth.

Equal Opportunity Employer Statement:

Bharti Airtel is dedicated to developing an administrative center that values range and promotes an inclusive environment.

The organization welcomes programs from humans of all backgrounds, no matter race, gender, sexual orientation, incapacity, or another characteristic.

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