- Job Title: STD Case Manager
- Company: Aflac
- Location: Remote
- Degree: Bachelor’s Degree In healthcare or a related field
- Experience: 0-2 years
- Employment Type: Full-Time and Day Shift
- Salary: $40,000 – $95,000 a year
Job Description: STD Case Manager at Aflac
Aflac, a first-rate employer of supplemental coverage in the United States, is on the lookout for a compassionate and element-oriented person to sign up for our institution as a Short-Term Disability (STD) Case Manager. This critical feature involves handling and coordinating short-term incapacity claims to make certain nicely timed and accurate processing whilst supplying splendid customer support. If you have a history beyond healthcare, insurance, or case control, and a passion for helping others, we invite you to use this worthwhile opportunity at Aflac.
Job Overview
As an STD Case Manager at Aflac, you will be accountable for overseeing the complete lifecycle of short-term disability claims. This consists of comparing scientific information, coordinating with healthcare providers, and speaking with policyholders to make certain that says are treated correctly and effectively. This function requires robust organizational abilities, empathy, and the functionality to navigate complex scientific and coverage statistics.
Key Responsibilities
-
Claim Management:
- Review and examine short-term incapacity claims to determine eligibility and advantage portions based totally on insurance provisions.
- Gather and affirm clinical documentation, employment facts, and precise critical records to help claim selections.
-
Customer Communication:
- Communicate with policyholders to offer a reason for claim strategies, request extra statistics, and provide recognition updates.
- Address policyholder inquiries and issues with professionalism and empathy, ensuring a high best client revel in.
-
Documentation and Reporting:
- Maintain specific and accurate information of all declared activities, correspondence, and picks in the claims management system.
- Prepare everyday opinions on declaring repute, processing instances, and effects for internal examination and assessment.
-
Medical and Vocational Coordination:
- Collaborate with clinical professionals to understand the medical situations and treatment plans of claimants.
- Coordinate vocational rehabilitation offerings, while essential, to assist claimants’ pass returned to artwork.
-
Quality Assurance and Compliance:
- Conduct normal extremely good assurance opinions to make sure claims are processed appropriately and in compliance with all applicable guidelines.
- Stay knowledgeable approximately modifications in incapacity legal tips, recommendations, and tremendous practices in case-control.
Required Qualifications
-
Experience:
- The previous revel in incapacity case-control, healthcare, coverage, or a related discipline is preferred.
- Familiarity with scientific terminology, disability blessings, and claims processing.
-
Skills:
- Strong organizational abilities with the capacity to control multiple claims and duties simultaneously.
- Excellent verbal exchange talents, every written and verbal, with a focal point on readability and empathy.
- Proficiency in the use of claims management software and terrific related equipment.
-
Personal Attributes:
- Detail-orientated with an immoderate diploma of accuracy in documentation and desire-making.
- Compassionate and empathetic, with a real desire to help individuals at some stage in hard times.
- Ability to paint independently and as a part of a collaborative team.
Why Join Aflac?
- Career Growth: Aflac gives numerous possibilities for career improvement and expert improvement. We provide large training and resources that will help you reap your entire functionality.
- Supportive Environment: Join a group that values collaboration, innovation, and mutual recognition. We are devoted to fostering a tremendous and inclusive place of job subculture.
- Competitive Compensation: Enjoy an entire benefits package deal that consists of health insurance, retirement plans, paid time without work, and additional.
- Community Impact: Be a part of a corporation that is devoted to making an incredible effect on the agencies we serve through diverse philanthropic and volunteer projects.
Application Process
If you are obsessed with the opportunity to sign up for Aflac as an STD Case Manager, we invite you to apply. Please place up your resume and a cowl letter outlining your qualifications and hobby within the characteristic.
At Aflac, we trust that our achievement is built on the expertise and backbone of our team individuals. Join us and be part of an agency that values excellence, integrity, and client pleasure. We stay up to welcome you to our crew.