Account Representative Role: Uber is a global leader within the journey-sharing and food delivery organization, revolutionizing transportation and logistics via innovative technology. With a presence in loads of international cities, Uber connects millions of riders and drivers every day while also offering Uber Eats for meal delivery. As the agency continues to increase, it seeks gifted specialists to enroll in its group. One such opportunity is the Account Representative Role in New York, NY, providing an aggressive pay rate of $27.50/hr for full-time jobs within the USA.
- Role: Account Representative
- Company: Uber
- Location: New York, NY
- Salary: $27.50/hr
- Work Type: Full-time
About Careers at Uber
Uber’s assignment is to redefine mobility by making transportation greater available, green, and sustainable. Founded in 2009, the company has grown into a multi-billion-greenback business corporation, presenting services which encompass: Ride-hailing (UberX, Uber Black, Uber Pool) Food delivery (Uber Eats) Freight and logistics (Uber Freight) Electric motorcycles and scooters (Jump) Uber fosters a dynamic art work culture that encourages innovation, collaboration, and professional increase. Employees revel in a quick-paced environment with opportunities to make a contribution to present-day solutions inside the gig economy.
Job Description: Account Representative Role
The Account Representative Role at Uber is a full-time position designed for folks who excel in customer management, income, and customer support. This role entails handling key money owed, making sure purchaser satisfaction, and the use of commercial enterprise growth by the usage of maintaining strong relationships with Uber’s partners and customers. Careers at Uber are a top-notch opportunity for experts looking to develop in a dynamic, rapid-paced environment. With aggressive profits, robust benefits, and the opportunity to work with a worldwide leader in mobility, this full-time position within the Full-time Jobs in USA is right for those enthusiastic about serving customers of family and business growth.
Key Responsibilities
- Client Management: Serve due to the fact the number one point of contact for Uber’s industrial agency clients, addressing their goals and ensuring a continuing relationship.
- Account Growth: Identify possibilities to expand partnerships and upsell Uber’s services to current clients.
- Problem Resolution: Handle customer inquiries, complaints, and problems prompprovideto hold immocustomer service ranges.
- Sales & Negotiation: Work with capability and present-day customers to negotiate contracts and near offers.
- Data Analysis: Monitor account performance, have a look at traits, and provide insights to enhance customer engagement.
- Collaboration: Work intently with marketing, earnings, and operations agencies to align strategies and advantage enterprise dreams.
- Reporting: Prepare normal opinions on account reputation, boom metrics, and consumer remarks for control evaluation.
Key Skills Required
- Strong Communication: Excellent verbal and written abilities to engage with customers and internal groups.
- Sales & Negotiation: Proven functionality to close gives and hold worthwhile relationships.
- Customer-Centric Approach: A recognition of handling notable purchases.
- Analytical Thinking: Ability to interpret facts and make knowledgeable commercial enterprise choices.
- Time Management: Efficiently deal with more than one money owed and prioritize responsibilities.
- Tech-Savviness: Familiarity with CRM gear (e.g., Salesforce) and Microsoft Office Suite.
Education & Qualifications
- Bachelor’s degree in Business Administration, Marketing, Communications, or an associated field.
- 1-3 years of experience in account manipulate, income, or client fulfillment roles.
- Prior experience in the tech or transportation industry is a plus.
Job Location
This full-time task within the USA is based in New York, NY, providing a hybrid or in-workplace working vers, depending on employer rules.
Benefits of Working at Uber
Competitive Pay: Earn $27.50/hr with capability bonuses and incentives.
Health & Wellness: Medical, dental, and vision coverage alternatives.
Career Growth: Opportunities for promotions and talent improvement.
Flexible Work Options: Hybrid or far-flung work arrangements in a few roles.
Employee Discounts: Discounts on Uber rides and Uber Eats orders.
Retirement Plans: 401(adequate) matching contributions.
Paid Time Off: Vacation days, sick leave, and parental leave.
How To Apply: Click on the Apply Link Below⇓
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