- Accenture Remote Job
- Role: Voluntary Benefits Customer Service Associate
- Location: Louisville, TN, Remote
- Location: $19.71/hr – $31.15/hr
- Work Type: Full-time
- Company: Accenture
Accenture Remote Job
Accenture is a leading worldwide expert services business enterprise, imparting a good sized range of services in technique, consulting, virtual, technology, and operations. The enterprise is presently hiring Customer Service Associates for its ways of operations in Louisville, TN. This is a complete-time opportunity with an aggressive revenue starting from $19.Seventy-one/hr to $31.15/hr.
Job Overview: Customer Service Associate Job
As a Customer Service Associate, you’ll be accountable for delivering terrific aid and assistance to Accenture customers. The primary popularity may be on coping with voluntary benefits and ensuring patron pleasure. You will manage inquiries, provide correct facts, remedy problems efficiently, and hold high service standards.
If you are obsessed with handing over awesome customer service and problem-solving, this could be the right position for you. With Accenture’s far-flung manner openings in Louisville, you’ll have the hazard to make bigger professionally whilst operating from the consolation of your home.
Key Responsibilities:
- Provide incredible customer support through diverse communication channels (cellphone, email, and chat).
- Address client inquiries approximately volunteer phones and different associated issues.
- Troubleshoot and clear up problems at once, ensuring consumer satisfaction.
- Maintain a robust understanding of corporation services and products.
- Document purchaser interactions and observe up as wanted.
- Collaborate with unique organizations to enhance customer service performance.
- Adhere to business enterprise pointers and compliance guidelines.
Skills and Qualifications
To excel in the Customer Service Associate role at Accenture, candidates need to possess sturdy communique talents and problem-solving abilties. Here are the essential qualifications required for the feature:
Skills:
- Excellent verbal and written verbal exchange skills.
- Strong hassle-fixing skills and attention to element.
- Ability to address immoderate-stress situations flippantly and correctly.
- Proficiency in the use of customer support software and gear.
- Active listening and empathy while coping with client concerns.
- Ability to multitask and prioritize efficiently.
Education and Experience:
- A excessive university degree or GED is wanted.
- Associate’s or Bachelor’s degree preferred.
- Prior experience in customer service, call centers, or a associated situation is an advantage.
- Knowledge of voluntary benefits and coverage rules is a plus.
Benefits of Working at Accenture
Competitive Pay: Earn amongst $19.Seventy one/hr and $31.15/hr, based on experience and average performance.
RSeventy-oneFlexibility: Enjoy the liberty of running from home on the equal time as retaining a piece-lifestyles stability.
Comprehensive Health Bsamets: Medical, dental, and imaginative and prescient insurance to keep you and your family blanketed.
Retirement Plans: 401(ok) plans with business enterprise contributions to stable your future.
Paid Time Off: Generous vacation days, unwell depart, anstabilizeate days.
Career Growth: Opportunities for professional development, education, and development within the enterprise.
Diverse and Inclusive Workplace: Accenture values range and guarantee an inclusive painting environment for all employees.
Why Choose Accenture?
- Work with a set of talented specialists who help and encourage career development.
- Gain valuable revel in within the customer service industry with a globally identified enterprise.
- Enjoy a strong method with competitive pay and incredible benefits.
- Leverage Accenture’s advanced technology and equipment to beautify customer service efficiency.
- Participate in schooling packages and workshops to decorate your skills and professional prospects.
How to Apply?
Visit Accenture’s Career Page – Search for Accenture a far-flung undertaking openings in Louisville and find out the Customer Servfar-fluxgate process listing.
Submit Your Application – Fill out the utility shape, upload your resume, and offer vital information.
Prepare for the Interview – If shortlisted, you’ll be contacted for an interview to evaluate your capabilities and suitability for the placement.
Start Your Journey – Once selected, you could go through schooling in advance than formally starting your pastime.
Click On The Apply Link⇒ Apply Here, Now
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