Walk-In Drive for Freshers in Bangalore: Are you an energetic energizing searching for an interesting career opportunity in customer service? Firstsource Solutions is carrying out a MEGA Walk-In Drive for Freshers in Bangalore on 06 August. This is your threat to sign up for a major international business organization approach control (BPM) business enterprise and kickstart your career in the customer service industry. With positions open for Customer Support roles, that is an extremely good possibility for candidates with zero years of experience and an annual income of one LPA.
- Role: Customer Support
- Company: Firstsource
- Experience: 0 – 2 years
- Salary: 1-3 Lacs P.A.
- Location: Bengaluru
About Careers at Firstsource
Firstsource Solutions is a global leader in business organization system control, providing customized solutions to industries including banking, healthcare, telecommunications, and media. With a sturdy presence in India, the us, the UK, and the Philippines, Firstsource is known for its revolutionary consumer revenue solutions and employee-top-notch paintings manner of life. The organization focuses on virtual transformation, automation, and analytics to supply first-rate offerings to clients globally. Joining Firstsource manner being part of a dynamic and growth-oriented organization that values skills, innovation, and customer satisfaction.
Job Description: Walk-In Drive for Freshers in Bangalore
As a Customer Support Executive at Firstsource, you will be the primary point of touch for clients, helping them with inquiries, court cases, and carrier requests. This function calls for exquisite communication talents, trouble-fixing talents, and a patron-centric method. If you are seeking out Careers at Firstsource or a Customer Support Role in Bangalore, this Walk-In Drive for Freshers in Bangalore is a wonderful opportunity. Firstsource Solutions gives a supportive painting environment ,skills improvement, and international publicity, making it a terrific place to start your profession.
Key Responsibilities
- Handling Customer Inquiries: Responding to purchaser queries through cellphone, email, or chat iprofessionally
- Resolving Issues: Providing timely and correct answers to client problems associated with services or products.
- Documentation: Maintaining focused facts of client interactions and transactions.
- Escalation Management: Redirecting complicated troubles to the proper departments for selection.
- Meeting Targets: Achieving universal overall performance metrics which include name dealing with time, customer pride scores, and determination fees.
- Upselling & Cross-Selling: Promoting organization merchandise/services even as applicable to consumer needs.
- Adhering to Policies: Following the corporation’s pointers and compliance requirements in all consumer interactions.
Key Skills Required
- Excellent Communication: Strong verbal and written English talents.
- Problem-Solving Ability: Quick thinking to resolve patron issues effectively.
- Patience & Empathy: Ability to address pissed off customers with staying strength.
- Multitasking: Managing a couple of consumer queries concurrently.
- Basic Computer Knowledge: Proficiency in MS Office and customer service software.
- Teamwork: Collaborating with colleagues to ensure clean operations.
Education & Qualifications
- Minimum Qualification: Any Graduate/Undergraduate (twelfth Pass) can take a look at.
- Preferred Degrees: B.Com, BBA, BA, B.Sc, or a few specific relevant regions.
- Freshers Welcome: Candidates with withzero2 years of experience in customer service or BPO roles are eligible.
Experience Required
- Freshers with appropriate conversation competencies can practice.
- Experienced candidates (up to two years) in customer support, telecalling, or BPO roles will have an introductory gain.
Job Location
- Bengaluru (Bangalore), Karnataka
Benefits of Working at Firstsource
Competitive Salary: Earn 1-3 LPA as a fresher with common universal performance incentives.
Career Growth: Opportunities for promotions and capacity improvement.
Training Programs: Comprehensive onboarding and ongoing education.
Work-Life Balance: Structured shifts with weekly offs.
Employee Engagement: Fun sports activities, group outings, and rewards.
Health Benefits: Medical coverage and well-being programs.
Global Exposure: Work with worldwide customers and approaches.
Job Security: Stable employment with a reputed BPM commercial enterprise company.
How to Apply for the Walk-In Drive Details:
- Date: 06-August
- Time: 10:00 AM onwards
- Location: Firstsource Solutions, Bengaluru (Exact address can be shared upon software program)
How to Apply: Click on the Apply Link Below⇓
Apply Now, Here
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